Branch Manager
NAPA Auto Parts - Genuine Parts Company
Branch Manager
The Branch Manager is responsible for driving sales and leading a team of outside account representatives to drive growth within a defined territory. This position creates business and territory plans, analyzes sales pipelines, ensures a high-level of customer service and generates sales individually and through the leadership of others. The Branch Manager is responsible for hiring, coaching, and training direct reports.
Job Duties
- Leads a team of outside account representatives to promote and sell our products and services within a defined geography.
- Analyzes sales pipeline and maintain an array of opportunities to ensure that sales goals are achieved.
- Develops and implements an annual business plan supporting attainment of quota and market share growth, and updates on a monthly or quarterly basis.
- Create a holistic territory plan & manages net new sales process from prospecting to close.
- Owns prospecting strategy, forecasting, funnel development & management, territory development and closes deals within assigned geography.
- Ensures a high-level of customer service, including onsite technical assistance, and resolution of problems surrounding delivery of products and troubleshooting for customer.
- Develops and maintains consultative sales relationships with all key-buying influences in each account, including multiple levels within the customer's organization.
- Identifies and solicits new business and assigns accounts to appropriate account representatives.
- Responsible for hiring, completing, and communicating performance evaluations, coaching, and training employees.
- Reviews financial package monthly with the Operations Manager to ensure branch meets established profit goals.
- Performs other job duties as assigned.
Education & Experience
Typically requires a high school diploma or GED.
Knowledge, Skills, Abilities
- Persuasive communication skills: verbal, written and presentation.
- Strong interpersonal skills.
- Specialty product knowledge from previous outside sales or inside sales experience required.
- Adept at prospecting and using effective consultative selling principles and practices.
- Exceptional level of drive and passion for results.
- Strong client service relationship-building skills.
- Negotiation and closing proficiency.
- Ability to coach and provide feedback to direct reports.
- Ability to use Microsoft Office.
- Ability to handle multiple priorities simultaneously in a fast paced, deadline driven environment.
Physical Demands
- May be required to be on-call on nights or weekends, depending on need.
Licenses & Certifications
- Excellent driving record required. All company vehicles are subject to continuous video monitoring.
Supervisory Responsibility
- 2-5 Direct Reports
- 5-10 Indirect Reports
Budget Responsibility: No
Company Information: Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.
Disclaimer: This job description illustrates the general nature and level of work performed by employees within this job classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and skills required. Management retains the right to add or modify duties at any time.
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