Luxury Valet Attendant - Nashville, TN

Join PMC's Luxury Hospitality Team

Parking Management Company (PMC) is hiring professional and dependable Valet Attendants for luxury hotels and hospitality properties throughout Nashville.

As a Valet Attendant, you will safely park and retrieve guest vehicles while providing attentive, high-quality customer service. You are often the first person guests meet when they arrive and the last person they see when they leavemaking you an important part of a seamless arrival and departure experience.

This opportunity is ideal for someone who enjoys staying active, working with people, earning tips, and delivering exceptional service in a fast-paced environment.

What You'll Do

• Welcome guests with warmth, professionalism, and confidence.
• Safely and efficiently park and retrieve guest vehicles.
• Assist guests with vehicle drop-off, pickup, luggage, and directions.
• Inspect vehicles and accurately document existing damage.
• Maintain proper control and organization of vehicle keys.
• Help manage vehicle and pedestrian traffic around the valet area.
• Anticipate guest needs and respond promptly to service requests.
• Assist VIPs, high-profile guests, international travelers, and guests with elevated service expectations.
• Address routine guest questions or concerns calmly and professionally.
• Maintain discretion and protect guest privacy.
• Keep the valet stand and surrounding areas clean and organized.
• Follow PMC and property-specific safety, service, uniform, grooming, attendance, timekeeping, and tip-reporting procedures.
• Support team members and hotel partners during busy periods.
• Complete required training and attend scheduled meetings.

What We're Looking For

• Valid driver's license.
• Acceptable motor vehicle record with no more than three moving violations within the past three years.
• Ability to pass applicable background and motor vehicle record checks.
• Reliable transportation to and from work.
• Strong communication and customer-service skills.
• Professional appearance and demeanor.
• Dependability, accountability, teamwork, and sound judgment.
• Attention to detail and awareness of vehicles, pedestrians, and surroundings.
• Ability to remain calm and courteous in busy or challenging situations.
• Ability to work scheduled nights, weekends, and holidays.
• Ability to operate automatic and manual-transmission vehicles when required by the assigned property.

Experience in valet parking, luxury or full-service hotels, resorts, fine dining, country clubs, upscale restaurants, luxury retail, bell or door services, concierge, front desk, guest relations, or another high-touch customer-service environment is preferred but not required.

Candidates with strong transferable service skills, professionalism, and a willingness to learn luxury-hospitality standards are encouraged to apply.

Property Placement

This posting supports multiple PMC-managed luxury hospitality properties throughout Nashville. Applying does not guarantee placement at a specific property.

Placement is based on business needs, scheduling availability, qualifications, experience, candidate preferences, and overall property fit. Applicants may also be considered for other PMC opportunities in the Nashville market that align with their experience and availability.

Physical Requirements

This active position may require you to:

• Stand, walk, run, and remain active for extended periods.
• Enter and exit vehicles frequently.
• Lift or carry up to 50 pounds.
• Work outdoors in heat, cold, rain, and other weather conditions.
• Work around moving vehicles and in potentially noisy environments.
• Maintain PMC and property-specific uniform, appearance, and grooming standards.

Reasonable accommodations may be provided to qualified individuals with disabilities.

Benefits and Career Growth

• Medical, dental, and vision insurance
• 401(k)
• Life and critical illness insurance
• Paid time off
• Paid training
• Bonus opportunities
• Property-specific luxury-service training
• Ongoing coaching and professional development
• Internal leadership development program
• Tuition assistance through Bellevue Universityup to $5,250 annually
• Nationwide employee discounts through Perks at Work
• Hospitality and operations career-growth opportunities

About Parking Management Company

Parking Management Company is a national leader in hospitality-focused parking services. PMC provides valet parking, self-parking management, shuttle services, event parking, and porter and bell services for hotels, resorts, restaurants, healthcare facilities, and event venues across the United States.

Equal Employment Opportunity

Parking Management Company is an equal opportunity employer. Qualified applicants will receive consideration without regard to any status protected by applicable federal, state, or local law.

PMC provides reasonable accommodations to qualified applicants and employees with disabilities. This non-exempt position is eligible for overtime in accordance with applicable law. Employment is at will, subject to applicable law, and a 120-day introductory period applies.