Ticket Sales Representative - University of Utah

Account Executive

We are seeking a team member with a positive, results-oriented approach to collegiate athletic fundraising, who can communicate clearly across all platforms and work diligently to advance and support Utah Athletics. The Account Executive is primarily responsible for engaging with existing Utah Athletics donors and ticket holders, while also identifying new athletic donor and ticket prospects. This position will be focused on building relationships, servicing Utah supporters, driving revenue for Utah Athletics, and being a positive steward and representative of Legends and the University of Utah. The Account Executive team will work under the guidance of university leadership and report to the Director of Sales, Service and Retention.

This position is based in Salt Lake City, Utah and requires an on-site presence. Preference will be given to local candidates or candidates already planning to move to the area, as we are seeking someone who can begin quickly following the offer process.

Essential Duties and Responsibilities:

• This position will be responsible for servicing and retaining season ticket holders, through touchpoints, renewals, hospitality and exceptional customer service.
• Responsible for offering a full menu of seating opportunities for Utah Football, Men's Basketball, Women's Basketball, Women's Gymnastics and other ticketed sports as needed.
• Manage a portfolio of Athletic Annual fund donors while identifying prospects who have an affiliation and/or giving interest to Utah Athletics.
• Identify and evaluate potential donors, design and implement prospecting cultivation, solicitation and stewardship strategies to meet monthly and annual goals.
• Setting and conducting in-arena and out of the office appointments.
• Coordinate and execute sales calls on all potential customers through prospecting, cold callings, and referrals from current customers.
• Work in partnership with Utah Athletic Department team members to develop strategies to generate revenue and build lasting relationships with donors.
• Assist with any administrative ticket functions, special projects or duties as assigned by the Director, Sales, Service & Retention.
• Entertain and nurture relationships with current donors and prospects through meaningful touchpoints like networking events, speaking engagements, prospect sampling during games, seat visits during games, stadium open houses and outside meetings.
• Must be willing to work non-traditional hours, weekends, events and game days.
• The candidate will be accountable for maintaining specific levels of activity, including calls, emails and completed appointments.

Qualifications:

• Excellent interpersonal, verbal and written communication skills with the ability to communicate effectively at all levels both internally and externally.
• Ability to work in a team-oriented environment and effectively influence and communicate with C-level clients.
• Previous work experience with CRM/Salesforce and ticketing platforms is a plus.
• Ability to handle heavy volume of outbound and inbound phone calls and emails.
• Excellent time management and organizational skills.
• Optimistic team-first attitude, as well as a competitive desire to grow professionally.
• Able to work flexible hours (including evenings, weekends, etc).
• Preference will be given to local candidates in the Salt Lake City area or those able to relocate immediately, as the ideal candidate can start shortly after an offer is extended.

Education and/or Experience:

• Bachelor's Degree or equivalent
• Minimum 2 years of sales/service industry or equivalent experience is required

Compensation:

Competitive pay + incentive opportunities and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

Working Conditions:

Location: On Site - University of Utah

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Note:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.