Concessions Team Member - Holland Civic Center

Job Description

Job Description

FOOD & BEVERAGE TEAM MEMBER - Holland Civic CenterHCC SFM, LLCLOCATION: Holland, MI DEPARTMENT: FOOD & BEVERAGEREPORTS TO: FOOD & BEVERAGE SUPERVISORSTATUS: PART-TIME (NON-EXEMPT)ABOUT THE COMPANY:Holland Civic Center is an event, recreation, entertainment and community destination focused on improving the health and economic vitality of Holland, MI. You will be joining a service-minded team in an environment focused on fun, fulfillment and built to enrich the community.Holland Civic Center is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.POSITION SUMMARYWe are looking for positive individuals to assist with our concessions areas and as a server during catered banquet events to provide quality service as well as consistent products. This part-time role is ideal for individuals looking for a flexible work opportunity that can complement other commitments. Scheduling will be based on employee availability and business needs.PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:Assist customers as needed with outstanding customer serviceOperate an electronic cash register and credit card machineOperate the POS software efficiently & effectively Perform basic mathematical computationsBalance drawer and manage daily incomeCommunicate with the public in a tactful, polite, and friendly mannerClean dining and concession areas; assist in preparing and serving food items; fill condiment containersAssist in unloading, lifting, and carrying food and supplies from trucks and storage areas and place them in designated areas when neededWill be asked to cook/prepare food itemsTake and record temperature of food to ensure proper temperature controls in the transportation of foodServe, bus and provide food service during catered banquet events.Alert management immediately for the following incidences: suspicious acting persons, intoxicated individuals, adults with no children, etc. Alert management immediately regarding mistake or adjustments to the cash drawerAdditional tasks as assigned by managementMINIMUM QUALIFICATIONS:Must be at least 16 years of ageMust be able to work weekendsMust have or be willing to obtain Safe Serve CertificationFood Handler's Card preferredPrior experience operating a cash register and balancing a cash drawer is preferredAbility to communicate in a positive, friendly manner with patronsOne year of customer service experience with general public preferredWORKING CONDITIONS AND PHYSICAL DEMANDSOccasionally required to climb or balance; stoop, kneel, crouch, or crawl Occasionally lift, pull, push, and/or move heavy items Exposure to cleaning chemicals that must be handled with extreme cautionWork is outside and can be exposed to hot, wet, and humid conditions and temperatures exceeding 100+Minimal duties are performed in direct sunlight