Sales Associate - Des Moines

Sales Associate

The Sales Associate role is a structured developmental position that prepares early career talent for sales or operational careers within the Company. This position provides hands-on exposure to inside sales processes, branch operations, and customer-facing sales activities within the construction and equipment rental industry. The role focuses on building foundational sales skills, product knowledge, and operational expertise, with advancement dependent on performance, training completion, and demonstrated competencies. This position follows a defined development plan and is intended to be held for no more than twelve (12) consecutive months.

Sales Development & Customer Engagement

Learn and support the end to end sales process, from lead generation through order fulfillment

Assist with inbound and outbound customer communications.

Support Outside Sales Representatives with account research, prospecting activities, opportunity tracking, and pipeline management

Participate in customer meetings, jobsite visits, and ride-alongs to understand field sales dynamics

Develop foundational products and application knowledge to support and educate customers on equipment solutions tailored to project needs

Maintain accurate CRM records and sales documentation.

Sales Operations & Branch Support

Assist with preparing and processing sales and operational documentation (contracts, invoices, pick lists, returns, etc.)

Audit and validate sales documents for accuracy

Gain hands on exposure to branch operations, including yard, shop, logistics, and administrative processes to support deliveries and pickups

Learn safety, compliance, and operational standards critical to branch performance

Follow up on open customer issues to ensure resolution

Develop an understanding of how operational execution supports customer satisfaction and revenue growth

Market & Business Development

Research local market conditions, customer segments, and competitive dynamics

Support basic reporting on activity, pipeline progression, and operational metrics

Learn how pricing, utilization, and service levels impact overall business performance

Identify growth opportunities within assigned accounts

Training & Development

Complete all required training modules and field learning experiences

Demonstrate increasing independence, professionalism, and business acumen in managing customer interactions

Participate in regular feedback and career path discussions

Meet defined development milestones tied to readiness

Other responsibilities as assigned to support branch performance and learning

Knowledge and Skills

Strong interest in developing a career in Sales or Operations

Curiosity and willingness to learn across multiple business functions

High level of initiative, accountability, and follow-through

Excellent communication and relationship-building skills

Self-motivated with the ability to work independently and collaboratively

Strong organizational and time-management skills

High emotional intelligence and resilience

Proficiency with CRM systems and Microsoft Office

Qualifications

Bachelor's degree in business, Marketing, or related field preferred; or equivalent experience

Ideal for recent graduates or early career professionals with limited full-time experience, or up to two (2) years of Inside Sales or customer-facing sales experience

Construction, equipment rental, or related industry exposure preferred

Valid driver's license and ability to travel locally for branch and jobsite exposure

Willingness to relocate as needed for the next role