Senior Service Designer — Financial Services Experience
J.P. Morgan
Chase seeks a Service Design Senior Associate to shape end-to-end customer and employee experiences across products and services. You will guide strategic decisions, synthesize insights, and work with cross-functional partners to implement human-centered service strategies in a regulated financial environment. You will lead workshops, build service blueprints, journey maps, and prototypes, and explore AI-enabled design approaches to accelerate outcomes while maintaining clarity and #J-18808-Ljbffr J.P. Morgan
Vacancy posted 6 days ago
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