Swim School Manager

Benefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Employee discounts Flexible schedule Free uniforms Opportunity for advancement Paid time off Training & development Locations: Lititz, Lebanon, and Hershey, PA At SafeSplash Lancaster, we help kids build confidence in the water and learn a skill that could save their lives. We’re looking for a Swim School Manager to help lead that work. Reporting directly to the Director of Operations, you’ll be central to our mission of teaching the joy and lifesaving skill of swimming. You’ll spend part of your time on deck and in the water teaching, and part of it leading the team and building enrollment. If you love working with kids, enjoy leading people, and want to work for a mission driven organization, we’d love to meet you. What You’ll Do Leadership & Team Train, mentor, and support swim instructors Build instructor schedules and problem-solve Model our core values and help create a positive, accountable team culture Customer Experience Be the go-to person for parents: answer questions, resolve concerns, and handle escalations with care Support operations, including enrollment, billing questions, and class placement Watch for ways to improve the family experience, from check-in to class flow Enrollment & Local Marketing Follow up on leads and convert inquiries into enrollments Help plan and carry out local marketing, community events, and partnerships Work to grow enrollment and keep current families coming back Teaching Teach group and private swim lessons to students of all ages and abilities using the SafeSplash curriculum and teaching philosophy Facility Operations Help oversee pool safety, cleanliness, and daily opening and closing procedures Spot facility issues early and see them through to resolution Your Schedule About 40 hours per week, mostly weekday afternoons and evenings plus Saturday mornings Never Sundays, Friday nights, or Saturday nights What We Offer $40,000–$45,000 annual salary SIMPLE IRA with a 3% employer match 3 weeks of paid time off - 2 weeks PTO, 1 week of sick/personal days Bonus opportunities based on swim school performance Paid training, plus CPR, First Aid, and Lifeguard certifications at no cost to you Free swim lessons for your immediate family Room to grow with an expanding team What We’re Looking For A genuine passion for working with children Experience supervising staff or working in a customer-facing role (aquatics, childcare, fitness, retail, or similar) Calm, friendly professionalism when interacting with parents The ability to motivate, coach, and develop a team Comfort in the water for extended periods, and the ability to stand and lift swim equipment Willingness to earn CPR, First Aid, and Lifeguard certifications (we pay for them) 18 years or older, with a valid driver’s license and reliable transportation to travel between Lititz, Lebanon, and Hershey. SafeSplash Lancaster is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status. #J-18808-Ljbffr