Case Manager Assistant
Henry Ford Health
Job Description
GENERAL SUMMARY:
The Case Manager Assistant assists the Case Managers with concrete patient-related tasks and various clinical interventions. The Case Manager Assistant assists patients, families, and others requesting assistance from the Case Management & Social Work Services Department but who are not currently receiving services from another staff member. The Case Manager Assistant may also be asked to perform other office-related tasks, e.g., assisting with special medication fund programs, updating resources, issuing Medicare Important Message to patients, etc.
Qualifications:
Qualifications
EDUCATION/EXPERIENCE REQUIRED:
- High School diploma or G.E.D. equivalent
- Associate's degree preferred or equivalent healthcare experience
REQUIRED SKILLS & COMPETENCIES:
- Good verbal and written communication skills
- Ability to read, write, and speak English fluently
- Strong critical thinking and problem-solving skills
- Good organizational skills
- Ability to multitask effectively
- Strong interpersonal skills with ability to develop and maintain trusting relationships
- Ability to conduct self in a professional manner
- Flexibility and adaptability to changing priorities
- Ability to complete assigned tasks with minimal supervision
- Physical ability to move freely about the facility to visit patients
$20.25 per hour
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