Financial Relationship Banker - Red Bank Rd. Cincinnati, OH

As a Financial Relationship Banker, you play a key role in looking out for our consumer and business customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs and recommending appropriate deposit, loan and other banking products and services. Responsibilities Providing excellent customer service and effectively resolving customer issues Proactively identifying opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a disciplined sales process, new customer follow-up program, and sourcing referrals from customers, bank colleagues, and partners Educating and referring customers to other areas of the bank to deepen relationships and build strong internal partnerships Educating customers on how to optimize their use of bank technology (online, mobile, and ATM banking) Maintaining knowledge of all products, services, technology and policies Adhering to all operational, security, risk, and regulatory policies and procedures Other duties as assigned Basic Qualifications High School Diploma or GED Minimum of 1 year customer service and sales experience in banking, financial services, or goal‑driven retail sales Or business‑to‑business sales experience Or military service in an administration, contracting, civil affairs, or similar role Preferred Qualifications Bachelor's Degree 1 year or more experience in customer service and sales in banking, financial services, or goal‑driven retail sales Or Business-to-Business sales experience Ability to build, deepen and retain relationships Demonstrated acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills Excellent verbal and written communication skills Comfort with technology such as mobile services and online banking services Knowledge of consumer and business deposit products Applicants must be currently authorized to work in the United States on a full‑time basis. Huntington is an Equal Opportunity Employer. Tobacco‑Free Hiring Practice. #J-18808-Ljbffr 0101 The Huntington National Bank