Practice Supervisor - Golisano Pediatric Specialties and Urgent Care - Naples

Location: Golisano Pediatric Specialties and Urgent Care - Naples -3361 Pine Ridge Road Naples FL 34109

Department: GCHSWF Pediatric Specialists - Collier Clinic

Work Type: Full Time

Shift: Shift 1/8:00:00AM to 5:00:00PM

Minimum to Midpoint Pay Rate: $22.73 - $28.41 / hour

Summary

Office Supervisor Golisano Pediatric Specialties & Urgent Care

Location: 3361 Pine Ridge Road, Naples, FL 34109

Schedule: Monday Friday | 8:00 AM 5:00 PM

Work Type: Full Time

Lead with Purpose. Make a Difference.

Join the leadership team at Golisano Pediatric Specialties & Urgent Care and help drive exceptional patient experiences, operational excellence, and team success in a fast-paced pediatric healthcare environment.

This role is ideal for a motivated healthcare professional who enjoys leading teams, improving workflows, and supporting providers while making a meaningful impact on children and families throughout Southwest Florida.

What You'll Bring

Education

• Two years of formal education beyond high school
• Associate degree preferred

Experience

• 1+ year of healthcare leadership experience preferred
• Physician office experience preferred

Skills & Qualifications

• Proficiency with Microsoft Office applications, including Word and Excel
• Experience with electronic health records (EHR) and billing software
• Strong communication, coaching, and interpersonal skills
• Ability to navigate challenging conversations with professionalism
• Experience improving workflows and supporting operational performance goals
• Strong organizational skills with the ability to prioritize independently
• Adaptable, solutions-focused, and committed to excellent patient care

Why Lee Health?

Competitive Compensation
Comprehensive Benefits Package
Retirement Plan with Employer Match
Generous PTO & Paid Holidays
Tuition Reimbursement & Career Growth Opportunities
Supportive, Collaborative Leadership Environment

Ready to grow your leadership career?

Join a team dedicated to providing outstanding pediatric care while supporting the mission, vision, and values of Lee Health.

This position oversees the patient experience at assigned practice(s). Responsible for overall effective performance of practice including hands on leadership, workflow development, patient schedule management, provider and staff engagement, patient experience, financial performance and billing compliance. Assists Practice Director with operational plans and budgets (capital and operations) and implements performance improvement strategies within the practice as agreed upon by Practice Director. This position is responsible for assisting with the recruitment, development and supervision of staff. Ability to apply effective communication strategies to solve and facilitate simple and complex situations which enhance the culture and performance of the practice. Performs all duties in a manner which promotes teamwork and reflects the mission and values of Lee Health. Responsible for practice site with up to 3 providers. Assumes leadership role in absence of the managers.

Requirements

Education: Two years of formal education beyond high school. Associates degree preferred.

Experience: A minimum of 1 year of healthcare leadership experience preferred. Physician office experience preferred.

Certification: N/A

License: N/A

Other: Computer proficiency including word-processing and spreadsheet applications and knowledge of electronic health record and billing software applications. Excellent written and oral communications skills including superb interpersonal skills and be able to handle difficult conversations effectively. Able to express opinions openly and honestly and provide feedback in a timely and productive manner. Ability to examine and re-engineer operations and workflows and report operational metrics to staff and providers.

Flexibility to accommodate changes in workload assignments and react calmly and effectively in stressful situations. Ability to work independently and set priorities under minimal supervision. Ability to work within the defined values, mission and vision of the organization

US:FL:Naples