Supervisory Air Traffic Control Specialist

Job Title

Team Manager in one of the three Service Area Air Traffic Quality Assurance Teams (AJI-1C10/1E10/1W10).

The Team Manager directs a senior technical staff responsible for evaluating facility operations and events for risk and to aggregate information necessary to create safety trend data. The Team Manager uses experience in separating and controlling air traffic at a Federal Aviation Administration (FAA) terminal or en route air traffic facility to identify and review system-wide safety trends in the National Airspace System (NAS) caused by deviations from established separation standards and procedures. Work usually includes a mixture of routine and complex projects/programs based on trending safety issues in the NAS and the objectives of the ATO. Work activities typically have a direct impact on ATO project/program objectives and affect the safety of the flying public.

The Team Manager performs critical aspects of the budget planning processes to include projecting short and long-term future needs and justification requirements. Defines, plans, and organizes assigned budget, staff, and other resources to accomplish objectives for the organization. Manages the budget activities that support Team programs. Reallocates resources among projects/programs or requests additional resources, as needed. Oversees Team expenditures to ensure cost-effective support of programs and policies. Plans and communicates the Directorate's vision and objectives; sets priorities; assigns tasks and responsibilities; monitors and evaluates performance; coaches and develops employee capabilities; approves leave; and takes, recommends or approves corrective/disciplinary actions, as appropriate. Possesses an advanced knowledge of budget, human resource, and other administrative policies and procedures, and an advanced understanding of the objectives of the major subdivision.

Applies advanced knowledge of terminal/en route air traffic control procedures and operations to direct the team in the evaluation and analysis of safety risks and to recommend mitigation policies and strategies. This knowledge is applied in directing the staff in identifying and resolving highly complex air traffic problems that often cross-organizational boundaries throughout the Service Area and that affect the accomplishment of FAA objectives. Applies experience implementing air traffic processes, orders and directives to oversee data collection and evaluation to provide facilities with a comprehensive picture of systemic facility performance. The Team Manager manages and evaluates extensive, complex safety data to identify suspected trends and determine the effectiveness of mitigations.

Contacts are primarily internal to the Directorate and the ATO with subordinates, peers, and higher-level management to discuss the status of projects/programs and to plan for the future. Has frequent contact with air traffic facilities within the Service Area. Has external contact with leaders of the aviation industry, external stakeholders, and other Federal agencies to interpret policies/procedures or for other project/program purposes. Prepares and coordinates responses to Congressional, Office of the Inspector General (OIG), Office of Management Budget (OMB), and General Accountability Office (GAO) inquiries as required. Has authority to make commitments within guidelines.

Work is typically governed by established policies, procedures, and organizational objectives that frequently leave room for discretion. Resolves all but unique problems without the intervention of higher-level management. Identifies problem areas and develops and/or recommends new policies and procedures for resolution. Has discretion to ensure the alignment of projects/programs with the tactical (short-term) objectives of the Directorate.