Retail Sales Associate

Job Description

Job Description

Are you a foodie?  Do you enjoy food and cooking? Do you appreciate fine teas, gourmet spice blends, sugars, and salts? Are you creative in the kitchen? Come work in an environment where it is all about food!
We are looking for full-time, long-term Retail Sales Associates for The Spice & Tea Exchange of Gatlinburg. We are also looking for associates for our new location in Pigeon Forge that will be opening soon! We are a specialty retail shop that sells spices, herbs, teas, spice blends, rubs and related products. Come work with us in a fun, creative and supportive environment! Advancement opportunities are available.

 
Responsibilities
A The Spice & Tea Exchange® Employee may be expected to:

• Ensure each guest receives stellar customer service and is welcomed into the store and greeted with our trademarked opening lines
• Utilize trademarked follow up lines with guests
• Maintain inventory levels throughout the store, e.g. on shelves, counters, and tables, in containers with merchandise and product while assessing store inventory levels; notify management of low inventory levels
• Price merchandise with labels, SKU’s, prices, and locations
• Blends and package products as necessary and where applicable
• Obtains merchandise requested by the customer, field customer questions concerning location, product information, price and uses for products while establishing rapport with customers to ensure their return and/or word of mouth advertising
• Maintain solid, accurate, and current product knowledge to adequately promote the product by reading applicable publications and attending necessary training activities
• Complies with operating standards and procedures pertaining to the daily operation of the store
• Assess and notify management of low product inventory levels
• Helps maintain store appearance by contributing towards daily chores

• Proven customer focus with stellar customer service
• Excellent verbal and written communication
• Ability to utilize simple math skills in measuring ingredients, reading a scale, and following recipes