Risk and Insurance Assistant

Job Description

Job Description

We are looking for a Risk and Insurance Assistant to support administrative and coordination activities across risk, compliance, and insurance programs in Santa Clara, California. This Long-term Contract position is ideal for someone who can manage multiple processes, maintain accurate records, and work closely with campus partners, insurance representatives, and internal leadership. The role focuses on keeping key programs organized, compliant, and responsive while helping the Risk Management Office operate efficiently.

Responsibilities:
• Administer daily activities for operational risk programs, including support for driver eligibility reviews and youth protection compliance processes.
• Review and process program requests, maintain documentation, and monitor completion of certifications, renewals, and related compliance requirements.
• Coordinate training schedules, background screening steps, and required records with internal departments to ensure timely program participation.
• Track outstanding compliance items, follow up with stakeholders, and bring policy or eligibility concerns to the attention of risk management leadership.
• Manage claims-related administration by organizing intake details, maintaining case documentation, and monitoring status updates across insurance matters.
• Act as a point of coordination between campus teams, insurance carriers, and third-party administrators to support clear communication and timely issue resolution.
• Assist with insurance program administration by collecting renewal information, preparing supporting materials, and maintaining policy and coverage records.
• Help oversee office operations by supporting certificate requests, routing risk-related inquiries, maintaining program files, and guiding student assistants as needed.
• Contribute to risk management projects, resource development, and departmental efforts to strengthen procedures and reduce operational exposure.