Patient Scheduler

Job Description

Job Description

Patient Scheduler

St. Louis, MO (Onsite)

$22.00 - $23.00 per hour

Full-Time | Monday-Friday | 8:00 AM - 4:30 PM

Are you an experienced healthcare customer service professional who thrives in a fast-paced environment? We're seeking a dedicated Patient Scheduler to support patients throughout the appointment scheduling and registration process. This role is ideal for someone who enjoys helping others, has exceptional communication skills, and can successfully manage a high volume of daily calls while maintaining accuracy and empathy.

If you have experience in patient access, scheduling, registration, or a high-volume healthcare call center, we'd love to hear from you.

As a Patient Scheduler, you will play a critical role in connecting patients with the care they need by:

• Scheduling patient appointments via phone and email
• Managing a high volume of inbound and outbound calls (65-80 calls daily)
• Collecting and verifying patient demographics and insurance information
• Obtaining referrals, authorizations, and required documentation
• Processing physician referrals and coordinating urgent scheduling requests
• Providing appointment reminders and patient outreach support
• Assisting patients with insurance-related questions and financial assistance resources
• Explaining billing processes and payment responsibilities
• Maintaining scheduling accuracy and updating patient records
• Working closely with clinical staff and healthcare providers to ensure seamless patient access
• Assisting with account maintenance and resolving scheduling or registration issues

• Experience handling 65-80 calls per day in a high-volume call center, patient access, scheduling, or healthcare customer service environment
• Patient scheduling, registration, or healthcare support experience
• Strong data entry and computer navigation skills
• Excellent verbal and written communication skills
• Ability to multitask and work efficiently in a fast-paced setting
• Strong customer service skills with a patient-focused approach

• Insurance verification experience
• Referral processing experience
• Knowledge of medical billing practices
• Familiarity with financial assistance programs
• Experience using electronic scheduling systems and patient reminder platforms

✅ Stable Monday-Friday schedule

✅ No direct patient-facing responsibilities

✅ Professional office environment

✅ Free monthly parking provided

✅ Business casual dress code (including jeans without rips)

✅ Opportunity to make a meaningful impact on patients' healthcare experience

If you're passionate about helping patients navigate their healthcare journey and have the scheduling and customer service experience to excel in a high-volume environment, we encourage you to apply today.

Pay: $22.00-$23.00 per hour

Schedule: Monday-Friday, 8:00 AM-4:30 PM

Location: Onsite in St. Louis, MO

This is a Contract position based out of Saint Louis, MO.

The pay range for this position is $22.00 - $23.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Saint Louis,MO.

This position is anticipated to close on Sep 8, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.