Retail Security Officer
$18 per hourAndy Frain
Retail Security Guard (Full-Time)
We are hiring a Retail Security Guard to help maintain a safe and welcoming environment for customers, employees, and vendors. This role requires strong attention to detail, professionalism, and a customer-first mindset.
Location: Aurora Farms and Summit Mall – Akron, OH
Pay: $18.00/hour
Position Type: Full-Time
Schedule: 12:30PM-8:30PM
Benefits:
- Weekly pay
- Flexible scheduling
- Employee discounts
- Employee Assistance Program (confidential support resources)
- Supportive work environment focused on well-being
Key Responsibilities
Security & Patrol
- Patrol assigned areas or maintain a fixed post to monitor activity
- Control access points and manage pedestrian/vehicle traffic
- Identify and report suspicious activity, incidents, or safety concerns
- Respond to alarms, emergencies, and on-site incidents
Monitoring & Reporting
- Monitor CCTV cameras and security systems
- Complete daily activity logs, incident reports, and required documentation
- Maintain awareness of surroundings at all times
Safety & Compliance
- Follow all post orders, company policies, and safety procedures
- Maintain knowledge of emergency response protocols
- Inspect property for safety risks (fire hazards, equipment issues, etc.)
- Support loss prevention and recommend safety improvements
Customer Service
- Greet and assist customers, employees, and visitors in a professional manner
- Provide directions and support as needed
- Maintain a visible, approachable presence on-site
Qualifications
Required
- Strong customer service and communication skills
- Ability to stay alert and respond calmly in emergency situations
- Reliable, punctual, and able to follow directions
- Ability to write clear and accurate reports
- Must present a professional appearance and demeanor
Preferred
- Prior security or customer-facing experience
- Familiarity with CCTV, alarms, or access control systems
Skills & Attributes
- High level of attentiveness and situational awareness
- Dependable and team-oriented
- Able to multitask and work in a fast-paced environment
- Strong work ethic with a sense of urgency
Work Expectations
- Arrive on time in full uniform and ready to work
- Stay engaged and proactive throughout your shift
- Follow all safety, training, and compliance requirements
Additional Information:
- Duties may vary based on site needs. This role requires reliability, professionalism, and a commitment to maintaining a safe environment.
- Must have valid Driver's License
- Must have strong communication, reading, and writing skills
- Must be able to stand/walk for an extended period of time
Vacancy posted 1 day ago
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