Shift Lead (Popeye's)

LV Petroleum is seeking proactive and experienced Shift Leads to join our team at various locations. As a Shift Lead, you will be instrumental in managing the operations while providing exceptional customer service during every shift. Job Overview: Your role as a Shift Lead will include supervising the staff, ensuring accurate and timely transaction processing, and promoting a customer-focused atmosphere. You will act as a key point of contact for both customers and staff, fostering an efficient and welcoming environment. Key Responsibilities: Team Leadership: Supervise and support the cashier team, providing training and mentoring to help them achieve their best performance. Customer Service Excellence: Engage with customers to understand their needs, resolve issues, and ensure complete satisfaction. Transaction Accuracy: Oversee cash register operations, ensuring all transactions are processed accurately and efficiently. Inventory Monitoring: Assist with inventory checks and help maintain appropriate stock levels at the cashier area. Store Presentation: Ensure the cleanliness and organization of the cashier stations and sales floor. Reporting Duties: Provide feedback and reports to management regarding cashier performance and customer preferences. If you thrive in a leadership role and are passionate about delivering quality customer service, consider applying for the Lead Cashier position with LV Petroleum! Experience: Previous experience as a cashier, coupled with supervisory skills or team leadership experience is preferred. Skills: Proficient with cash handling, basic math, and familiarity with point-of-sale (POS) systems. Communication: Strong interpersonal skills to effectively communicate with customers and team members. Dependability: Reliability is essential; candidates should be punctual and ready to handle various shifts, including weekends. Leadership Abilities: A demonstrated capability to lead and motivate a team to meet operational goals. Medical Dental Vision PTO 401k (umatched) #J-18808-Ljbffr LV Petroleum