Transportation Coordinator

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together. About this role The Transportation Planner is responsible for coordinating daily shipments, maintaining Salesforce system and overseeing accessorial approval. Key Responsibilities Review all shipments daily in Salesforce and TMS systems to ensure transportation providers are scheduled for timely pickups from factories and on-time deliveries to Carrier customer locations and provide timely systems as needed. Reschedule any delayed or early shipments daily across multiple systems and ensure the information in each system and matches schedule adjustments. Problem solve delivery management issues and provide regular updates to customers or partners. Review Factory Yard Reports daily to ensure timely pick up of Carrier shipments. Troubleshoot delayed and missed pickups with transportation providers. Review Live Loads schedules daily and communicate any delays to factory locations. Respond to customer, employee, or provider communications via personal email or Carrier Track & Trace mailbox in a timely and professional manner. Schedule shipments for intermodal providers via Salesforce and communicate those schedules to Transportation providers. Update shipments IDs in Salesforce to Carrier Bill of Lading numbers. Review and Approve/Reject accessorial charges from providers. Basic Qualifications High School Diploma 1+ years direct transportation planning experience Preferred Qualifications 1+ years Transportation/Logistics Experience Experience working directly with Transportation Providers strongly preferred Working knowledge of Microsoft Office Excel, Word and PowerPoint (SAP Experience a plus) Strong written and verbal communication skills Passion for servicing customers. Ability to listen to customer needs, quickly act to solve their problems and exceed expectations. Ability to work independently, be a self-starter and follow standard work procedures. Ability to flourish in a fast-paced, changing environment. Ability to manage multiple tasks simultaneously and remain focused on attention to detail. Strong collaboration skills and willingness to work as one team toward a common purpose. Strong problem solving and issue resolution skills. #J-18808-Ljbffr