HR Generalist

Job Description

Job Description

POSITION: HR Generalist

SUPERVISOR: HR Solutions Director

STATUS: Salary/Exempt

PAY RANGE: $77,000 - $87,000 Annually

LOS ANGELES REGIONAL FOOD BANK

The mission of the Food Bank is to mobilize resources to fight hunger in our community. To fulfill our mission, we source and acquire nutritious food and other products and distribute them to people experiencing nutrition insecurity through our partner agency network and directly through programs; energize the community to get involved and support hunger relief; and conduct hunger and nutrition education and awareness campaigns and advocate for public policies that benefit the people we serve. Food Bank employees are hired because of their unique skills, diverse perspective, and their commitment to our mission. This means that each of us, working together, will do all that we can to fulfill our vision that no one goes hungry in Los Angeles County. Our core values include: Respect, Stewardship & Accountability, Collaboration, Urgency, Service, Integrity and Diversity. Our organization is committed to maintaining a positive and engaging workplace for all employees.

ESSENTIAL FUNCTIONS

The HR Generalist provides onsite HR support to employees and leaders within a fast-paced food warehousing and distribution environment. This role partners closely with operations and other onsite leadership, team supervisors, and hourly staff to deliver employee relations support, wage & hour and legal compliance, HR projects, and daily HR operations. The HR Generalist ensures consistent application of company policies, fosters a positive workplace culture, and supports operational goals through strong HR service delivery. Performs Human Resources duties in some or all of the following functional areas: employee relations, employee and compliance communications, and the administration and operations within Human Resources. Manages a variety of HR projects and initiatives; considers creative solutions, working closely with other teams to drive innovation in problem-solving; thorough knowledge in the areas of Employee/Labor Relations and Legal Compliance. Reports to and receives supervision from the HR Solutions Director and works closely with the HR team.

***This position does not handle safety, recruiting or payroll functions.***

WHAT YOU’LL DO

Employee Relations, Leadership & HR Support: Builds strong working relationships, demonstrating a high level of integrity and purpose, and establishes a proactive and creative approach to finding solutions that excel in the customer experience. Addresses employee/labor relations matters, investigating complaints and possible policy violations, and providing appropriate recommendations in accordance with the Employee Handbook and/or the Collective Bargaining Agreement and in consultation with the HR Solutions Director and/or Sr. Director of HR & IDEA.

Provides guidance and support to supervisors and managers in administering human resources policies and procedures to ensure that employees are treated fairly, equitably, and consistently to establish a supportive work environment and to avoid potential legal liabilities. Coaches line supervisors and managers on dealing with employee issues. Acts objectively while coaching employees and management through issues that are difficult or emotional in nature.

Prepares disciplinary action documents to ensure consistency, proper documentation, and due process for approval by HR Solutions Director. Assists with various committees and councils to support HR presence.

Emphasize the importance of building healthy teams and relationships through empathy, respect, fairness and adherence to applicable state and federal laws. Help troubleshoot and positively resolve employee questions and issues related to all aspects of their employment experience with LARFB, including Benefits, Health & Wellness, Learning & Development, Leaves of Absence, Workers Compensation, and other key areas.

Leave Administration, Safety & Risk Management: Assists employees with FMLA/CFRA and leave of absence questions. Assists with Leave of Absence (LOA) processing and helps track various types of LOA including expiration of time. Works collaboratively with Payroll to ensure seamless transactions including Return to Work and benefits compliance. Tracks reported accidents and injuries and works closely with adjuster for a prompt closure. Assures accuracy of OSHA 300 Log for filing and posting according to requirements, performing occasional audits of recorded incidents as needed. Works in collaboration with members of the Safety Committee, Operations and/or other department leads and may provide assistance to the Safety Specialist as needed. Assures required reports and claims are submitted to the carrier for handling through coordination of efforts with HR Coordinators & HR Solutions Director.

Systems, Training, Reporting & Operations: Implement and administer HR systems and workflow processes that are nimble, fully digitized and have the capacity to scale up to support the planned growth and expansion of the organization. Prepares and presents HR-specific training material such as legal and safety compliance.

Ensures all organization-wide compliance training is appropriately scheduled and completed.

Creates and updates departmental scorecards and provides ad hoc and routine reports.

Additional duties as assigned. Duties and responsibilities are subject to change based on business needs.

QUALIFICATIONS

• 4+ years of HR Administrative or Supervisory experience within a non-profit or distribution environment preferred.

• Bachelor's degree in Human Resources or related field preferred.

• PHR designation is helpful but not required.

• Knowledge of CA employment and wage & hour laws.

• Must be resourceful and possess strong analytical skills with the ability to think creatively to solve problems

• Ability to work cohesively as a team as well as work independently, demonstrating a service-first ethic

• Well-organized and detail-oriented, highly adaptable and able to maintain challenging projects

• Excellent interpersonal communication skills with strong EQ and relationship-building skills

• Must be able to use and acquire knowledge of a variety of computer software applications in word processing, spreadsheets, databases and presentations. 

• Must be proficient in MS Office Suite and Google Suite and use of the Internet, with working knowledge of HRIS systems such as Paychex, ADP, etc.

• Must possess at any time a valid driver’s license with a driving record acceptable to LARFB auto insurance carrier

• Effective consultative approach with employee relations issues; serves as the steward of talent assets of the organization to ensure an ethical and responsible approach in the decision-making process

• Highly adaptable, flexible and attentive to details.

• Tactful, empathetic and able to maintain confidentiality.

• Good project management skills including the ability to manage tasks and accomplish goals in an expeditious manner.

• Bilingual English/Spanish is required.

• Communicates accurately, honestly, supportively and in a timely manner with external stakeholders and department and interdepartmental team members. Demonstrates strong planning, organizing, time management, and interpersonal skills.

• Possess a valid California Driver’s License and have access to a reliable, insured vehicle. Must be able to travel within Los Angeles County as required. Work assignments may include various facilities and hubs across Los Angeles County, including locations in Los Angeles and the City of Industry, CA. Flexibility to commute between Food Bank facilities as needed is essential.

• Passion for the Food Bank’s mission and commitment to the values of the organization: collaboration, inclusion, diversity, equity, accessibility, respect, service, stewardship & accountability.

BENEFITS

We offer a comprehensive benefits package:

• Medical: Employee HMO coverage as little as $10 per paycheck and access to Nonstop Health funds

• Dental: Employee HMO coverage available at no cost

• Vision: Comprehensive vision insurance with generous allowances for examinations and material costs