Office Manager

Job Description

Job Description

Position Overview

Reporting to the VP Of HR the Office Manager is responsible for the day-to-day operations of AKAM’s Florida corporate office, supporting approximately 50 employees and ensuring a welcoming, professional, and well-organized environment for employees, clients, and visitors.

This is a highly visible, hands-on role that will be based at the reception area and serve as the first point of contact for guests while also overseeing the overall functionality of the office. The ideal candidate is service-oriented, organized, proactive, and comfortable managing multiple priorities in a fast-paced professional environment.

Responsibilities

• Serve as the first point of contact for employees, clients, candidates, vendors, and other visitors, providing a warm and professional experience.
• Manage the reception area, including greeting and directing visitors, answering general office inquiries, and coordinating visitor access as needed.
• Oversee the day-to-day operations of the Florida office and ensure the workplace is consistently clean, organized, professional, and well maintained.
• Maintain conference rooms, kitchens, common areas, and other shared spaces to ensure they are meeting-ready and properly stocked.
• Monitor office and kitchen supplies, maintain appropriate inventory levels, and coordinate ordering and replenishment.
• Serve as the primary point of contact for office vendors, building management, contractors, and service providers.
• Coordinate maintenance and repair requests for office equipment and facilities and follow through to ensure issues are resolved promptly.
• Manage incoming and outgoing mail, packages, and deliveries.
• Coordinate conference room scheduling and assist with meeting logistics, including catering and room preparation.
• Assist with catering and arrangements for executive meetings, new hire lunches, employee events, and other office gatherings.
• Support new employee onboarding by helping prepare workspaces and ensuring new hires have a positive first-day office experience.
• Partner with the People team on employee engagement, recognition, and morale initiatives within the Florida office.
• Help coordinate corporate events and engagement programs throughout the year.
• Provide general administrative and logistical support to Executive Leadership and other departments on an as-needed basis.
• Identify opportunities to improve office processes, organization, and the overall employee and visitor experience.
• Handle day-to-day office needs and unexpected issues with a proactive, solutions-oriented approach.

Qualifications

• 3+ years of office management, workplace operations, hospitality, administrative, or related experience required.
• Prior experience supporting a professional office environment; experience within real estate or property management is a plus.
• Strong customer service orientation with a polished, professional, and approachable demeanor.
• Excellent verbal and written communication skills.
• Highly organized with strong attention to detail and the ability to manage multiple priorities simultaneously.
• Proactive and resourceful with strong problem-solving skills and the ability to take ownership of office-related matters.
• Comfortable working in a highly visible reception-based position while balancing broader office management responsibilities.
• Ability to interact professionally with employees at all levels of the organization, including senior leadership, as well as clients and external partners.
• Proficiency with Microsoft Office, including Outlook, Word, Excel, and Teams.
• Bachelor’s degree in business or a related field preferred, but not required.

What Success Looks Like

The Office Manager helps make the AKAM Florida office a place where employees enjoy coming to work and where clients and visitors immediately feel welcomed. The successful candidate will take ownership of the office, anticipate needs before they become issues, and ensure that the workplace runs smoothly, professionally, and efficiently each day