Legal Assistant 2

Salary: $46,827.00 - $70,592.00 Annually
Location : Philadelphia County, PA
Job Type: Civil Service Permanent Full-Time
Job Number: CS-2026-55683-07020
Department: Department of Labor & Industry
Division: LI UCBR Phila Ref Off
Opening Date: 08/04/2026
Closing Date: 8/17/2026 11:59 PM Eastern
Job Code: 07020
Position Number: Multiple positions may be filled from this posting.
Union: AFSCME
Bargaining Unit: A1
Pay Group: ST05
Bureau / Division Code: 00129140
Bureau / Division: Unemployment Compensation Board of Review - Philadelphia Referee Office
Worksite Address: 801 Market Street, Suite 4027
City: Philadelphia, Pennsylvania
Zip Code: 19102
Contact Name: Beth Caldwell
Contact Email: View email address on click.appcast.io


THE POSITION


As a Legal Assistant 2 with the Unemployment Compensation Board of Review, you will play an important part in helping resolve appeals at the Philadelphia Referee Office. This position allows you to support hearings, manage case records, and assist with legal procedures. You will help ensure due process by organizing documents and communicating with claimants, employers, and attorneys. Apply now to support clear, timely, and accurate appeal outcomes.
DESCRIPTION OF WORK
This position supports Referee staff by preparing appeals, organizing case materials, and assisting with hearings and decisions. It requires accuracy, organization, and strong communication skills. As a Legal Assistant 2, you will perform the following duties:

• Hearing Preparation: Review appeals, organize exhibits, and prepare notices and schedules
• Case Management: Maintain electronic and paper case files and distribute documents to appropriate parties
• Decision Support: Transcribe and prepare decisions and confirm that all issues and findings are addressed
• Public Contact: Respond to calls, emails and visitors and provide accurate information about appeals procedures
• Document Processing: Upload hearings, proofread legal documents, and input information into tracking systems
• Timekeeping Assistance: Review time records, identify errors, and ensure accurate entries in required systems

Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch. Work hours may be negotiable.
• Telework: You may have the opportunity to work from home (telework) part-time, after successful completion of training. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Philadelphia. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as a Legal Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Four years of responsible clerical, investigative or enforcement work including one year of legal clerical support experience; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Commonwealth employees who wish to use their seniority rights must apply to the internal and external postings for their seniority rights to be considered.
How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.

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See the total value of your benefits package by exploring our


Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.


Work/Life Balance
We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*


Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks
Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visit and click on the benefits box.

*Eligibility rules apply.
01


Have you been employed by the Commonwealth of Pennsylvania as a Legal Assistant 1 for one or more years full-time?

• Yes
• No

02


If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
03


How many years of full-time responsible clerical, investigative, or enforcement work do you possess?

• 4 years or more
• 3 but less than 4 years
• 2 but less than 3 years
• 1 but less than 2 years
• Less than 1 year
• None

04


If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
05


Do you possess one or more years of full-time legal clerical support experience?

• Yes
• No

06


If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
07


How much college coursework have you completed?
If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting and clicking the Evaluation Services Link.
You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

• 120 credits or more
• 90 but less than 120 credits
• 60 but less than 90 credits
• 30 but less than 60 credits
• Less than 30 credits
• None

08


Have you completed six or more college credits in the legal field (such as civil litigation, legal research and writing, business law, or other related areas)?
If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If you answer "Yes" to this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting and clicking the Evaluation Services Link.
You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

• Yes
• No

09


You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score.
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.

Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.


If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.

If you have general questions regarding the application and hiring process, please refer to our

• Yes

10



WORK BEHAVIOR 1 - WRITTEN COMMUNICATION Compiles information and prepares briefs, motions, pleadings, contracts, reports, court filings, and other legal documents for various court and administrative proceedings and transactions. Prepares standard legal forms and formats legal document submissions from written or dictated sources. Proofreads and corrects drafts for grammar, spelling, punctuation, formatting, and legal citation. Levels of Performance Select the Level of Performance that best describes your claim.

• A. I have experience preparing written materials such as legal briefs, court filings, and reports. I was responsible for the final document that conveyed customized information to the intended recipients.
• B. I have experience preparing written materials such as legal briefs, court filings, and reports. I was responsible for compiling a portion of the document; however, someone else was responsible for the final version that conveyed customized information to the intended recipients.
• C. I have successfully completed college-level coursework related to business writing, technical writing, English composition, or journalism.
• D. I have NO experience or coursework related to this work behavior.

11


In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

1. The name(s) of the employer(s) where you gained this experience.
2. Information you compiled and legal documents you prepared.
3. Your level of responsibility.

12


If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

1. College/University
2. Course Title
3. Credits/Clock Hours

13



WORK BEHAVIOR 2 - CUSTOMER SERVICE Interacts with the public, courts, clients, opposing counsel, or other personnel to gather information, act as a liaison between staff, and explain rules, regulations, and policies. Provides appropriate responses to inquiries and refers individuals to the appropriate area for assistance as necessary. Schedules hearings and appointments, makes travel arrangements for legal staff, and coordinates attendance at conferences, classes, and seminars. Levels of Performance Select the Level of Performance that best describes your claim.

• A. I have experience receiving customer inquiries and requests. I was responsible for answering questions and providing technical information as necessary.
• B. I have experience receiving customer inquiries and requests. I was responsible for answering general questions but referred customers to someone else for responses to technical questions.
• C. I have successfully completed college-level coursework related to communications, public speaking, public relations, conflict resolution, or interviewing.
• D. I have NO experience or coursework related to this work behavior.

14


In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

1. The name(s) of the employer(s) where you gained this experience.
2. The actual duties you performed in providing customer service and to whom you provided it.
3. Your level of responsibility.

15


If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

1. College/University
2. Course Title
3. Credits/Clock Hours

16



WORK BEHAVIOR 3 - REVIEWING AND MAINTAINING DOCUMENTS Reviews and maintains legal documents, files, and manuals for compliance with applicable laws and regulations. Maintains the law library and tracks cases, dockets, and other legal information using electronic databases. Updates corresponding legal documents when necessary and files appropriate documents with various courts, prothonotaries, and other interested parties. Reviews recommendations, complaints, appeals, and rulings for consistency with laws and regulations. Levels of Performance Select the Level of Performance that best describes your claim.

• A. I have experience reviewing and maintaining databases, documents, and manuals. I was responsible for evaluating recommended changes for accuracy and clarity and making those changes as needed.
• B. I have experience maintaining databases, documents, and manuals. I was responsible for making changes based on recommendations which were evaluated for accuracy and clarity by someone else.
• C. I have successfully completed college-level coursework related to records management, record retention, record keeping, information confidentiality, or business law.
• D. I have NO experience or coursework related to this work behavior.

17


In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

1. The name(s) of the employer(s) where you gained this experience.
2. The types of documents you reviewed, maintained, and/or updated.
3. Your level of responsibility.

18


If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

1. College/University
2. Course Title
3. Credits/Clock Hours

19



WORK BEHAVIOR 4 - LEGAL RESEARCH Conducts legal research by gathering, analyzing, and interpreting information related to legal and regulatory requirements. Researches legal files and coordinates information from other personnel to provide hearing or trial support and to obtain copies of cases, statutes, and regulations for legal staff. Levels of Performance Select the Level of Performance that best describes your claim.

• A. I have experience researching records and files for various projects and reports. When given a topic, I was responsible for compiling all available documents from a variety of data sources.
• B. I have experience retrieving specifically requested records and files from a single records location.
• C. I have successfully completed college-level coursework related to legal research, research methods, statistics, research design and analysis, or data collection.
• D. I have NO experience or coursework related to this work behavior.

20


In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

1. The name(s) of the employer(s) where you gained this experience.
2. Information you gathered, analyzed, and interpreted.
3. Your level of responsibility.

21


If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

1. College/University
2. Course Title
3. Credits/Clock Hours

Required Question