Systems Admin Automation Specialist

Job Description

Job Description

Description

The Systems Administration - Automation Specialist is responsible for the identification, creation and maintenance of client-side automation/scripting capabilities. This critical role will focus on how to automate common/repeatable tasks for internal and external clients.

Key Responsibilities

• Assist with identifying automation tools to continually build internal capabilities.
• Administer client automation tools and processes, focusing on reliable and safe automation capabilities. 
• Identify and create scripts (C, python, etc.) to automate client-side processes (PW resets, account provisioning, etc.)
• Develop and implement project plans, risk assessments and contingency plans
• Design and implement monitoring, configuration management and reporting functions that strive for a hands-off environment
• Assemble and distribute key operational reports for internal and external uses. 
• Work with HelpHub managers to assist in defining and documenting best practices and support procedures
• Carry out special tasks at Management’s direction.
• Interact with customers and staff at both technical and supervisory levels as required.

Skills, Knowledge and Expertise

• Bachelor’s degree in computer science (or related area) preferred.
• Demonstrated Expertise with Microsoft Active Directory
• Experience Managing PC’s within an enterprise environment
• IT Software Automation experience preferred (RES, Puppet, Chef or ther orchestration/CM tools)
• One or all of the following scripting capabilities, including C and related languages, Python, Java, Shell 
• Experience with Puppet or Chef a plus
• Application packaging within a corporate environment
• Strong communication and documentation skills
• Flexible and able to adapt to rapidly changing environments.
• Must be organized and have the ability to manage projects of varying length
• Positive, self-motivated individual who can complete tasks independently.
• Must be a team player