Field Service Technician

Job Description

North America | 100% Travel

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We are seeking an experienced Field Service Technician to support our high-speed machine vision inspection systems used in food and beverage manufacturing environments. These systems operate on demanding production lines where precision, uptime, and technical expertise are critical.

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This position is ideal for a hands-on, technically skilled professional who enjoys autonomy, extensive travel, and building strong relationships with customers as a trusted technical partner.

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This is a 100% travel role supporting customers throughout North and South America. Candidates must be comfortable working independently in active manufacturing environments and managing frequent, sometimes short-notice travel.

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Key Responsibilities

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• Install, commission, and upgrade machine vision inspection systems at customer sites
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• Perform advanced troubleshooting across mechanical, electrical, pneumatic, and software systems
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• Diagnose and resolve issues involving processor-based inspection equipment
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• Integrate inspection systems into existing high-speed production lines
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• Conduct onsite equipment inspections, system audits, and performance evaluations
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• Provide professional technical support and training to customer personnel
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• Read and interpret electrical schematics, wiring diagrams, and system drawings
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• Complete clear, detailed service documentation and communicate effectively with internal teams
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• Work independently while managing a dynamic, travel-intensive schedule
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Required Qualifications

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• 5+ years of hands-on experience servicing precision electro-mechanical or industrial equipment
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• Proven ability to troubleshoot complex hardware and software-based systems
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• Strong experience with wiring termination, cable management, and control panels
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• Experience assembling equipment, frames, and support structures
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• Proficiency with power tools in industrial environments
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• Strong computer skills, including Microsoft Office
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• Excellent written and verbal communication skills
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• Customer-focused mindset with the ability to explain technical concepts clearly
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• Highly organized, self-directed, and comfortable working without direct supervision
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• Flexibility to adapt to changing schedules, customer needs, and work environments
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Preferred Qualifications

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• Bachelor's degree in Electrical Engineering, Mechanical Engineering, Electronic Engineering, Network Engineering, Computer Technology, or equivalent military technical experience/certified trade training
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• Experience with inspection technologies such as:Machine Vision
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• X-Ray
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• Infrared
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• Magnetic Inspection Systems
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• PLC programming and/or troubleshooting experience
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• Previous field service experience in manufacturing or production environments
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• Technical documentation or technical writing experience
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• Metal fabrication and/or welding experience
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We offer a comprehensive benefits package including:

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• 401(k) retirement plan with company matching
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• Medical insurance
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• Dental and Vision insurance
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• Life and Disability insurance
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• Paid Time Off (PTO) and Paid Holidays
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• Health Savings Account (HSA) and Flexible Spending Account (FSA)
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• Paid Parental Leave
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• Employee Assistance Program (EAP)
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