Engagement Manager II

Would providing consultancy to shape the online strategies of Government organizations excite you? Do you relish the prospect of working with cutting-edge technology? Join our prestigious Government Services team We support some of the largest organizations in the world. Our team helps make the Internet work by successfully integrating customer web applications onto our Intelligent platform. We support government customers from the US and Canada, such as Civilian, DOD, State, Local and Education. Using cutting edge web acceleration and security technologies with bold innovation, we maximize the value for customers. Partner with the best As an Engagement Manager, you will focus on maximizing customer satisfaction, retention and growth throughout the relationship. Program managing from pre-sales through service delivery, you'll help to evolve your customers' cloud strategies from concept to implementation. As an industry expert, you'll be responsible for delivering business outcomes for customers through innovation, great relationships and business understanding. As an Engagement Manager II, you will be responsible for: Strategizing to establish key relationships, building and maintaining a project pipeline and delivering customer targets effectively Partnering with pre-sales to educate customers on Akamai services and solutions to make the best recommendations for their needs Maximizing customer satisfaction, retention, and growth based on the customer's needs and business requirements Being the central point of contact for the customer and cross-functional teams Owning program management and being a trusted advisor in ensuring customers get maximum value from our solutions Do what you love To be successful in this role you will: Have US citizenship, due to the nature of our client base Demonstrate a deep understanding of consulting process to identify the best solutions and ensure customer success Show experience of managing and delivering technical customer projects successfully Demonstrate understanding of network technologies, web performance, web security, methodologies or architectures Be a natural communicator with an ability to build trusting relationships and ensuring customer success Be a team player with an ability to work independently and as part of a remote team Possess a technical aptitude and a desire to constantly learn new technologies Work in a way that works for you FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply. Learn what makes Akamai a great place to work Connect with us on social and see what life at Akamai is like! We power and protect life online, by solving the toughest challenges, together. At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here. Working for you At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life: Your health Your finances Your family Your time at work Your time pursuing other endeavors Our benefit plan options are designed to meet your individual needs and budget, both today and in the future. About us Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world's most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away. Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you! Akamai Technologies is an Affi… Sure for full text omitted for brevity If no date is displayed, applications are being accepted on an ongoing basis until the job is filled. Compensation Akamai is committed to fair and equitable compensation practices. For US based candidates only - the base salary for this position ranges from $108,900 - $226,100/year; a candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. Compensation for candidates outside the US will vary. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Akamai provides industry-leading benefits including healthcare, 401K savings plan, company holidays, vacation (in the form of PTO), sick time, family friendly benefits including parental leave and an employee assistance program including a focus on mental and financial wellness; Eligibility requirements apply. Job Info Job Identification 2186 Posting Date 01/12/2026, 04:03 PM Locations 11111 Sunset Hills Road, Reston, VA, 20190, US (Remote) #J-18808-Ljbffr Akamai