Dispatcher
BRAVE SISTERS TRANSPORTATION LLC
Job Description
Job Description
- Receiving incoming calls
- Answering incoming non-emergency calls to gather necessary information about the situation/rides.
- Assigning the most suitable driver or resources based on the situation and available availability.
- Able to take all the necessary information accurately to book a ride and to avoid cancelation
- Monitoring drivers status
- Tracking the location and progress of assigned driver through communication system.
- Coordinate efficient routes and schedules for assigned driver
- Communication with clients
- Providing updates on service status and addressing customer inquires
- Incident management
- Responding to unexpected situations, coordinating necessary actions, and escalating issues when required
- Maintaining records
- Documenting all dispatch details, including call times, unit assignments, and incident reports
- Excellent communication skills, both verbal and written
- Strong decision-making abilities under pressure
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in record keeping
- Geographical knowledge of the service area
- Proficiency with dispatching software and communication systems
We are a Non-Emergent Medical Transportation. We work with Medicaid Colorado.
Company Description
We are a Non-Emergent Medical Transportation. We work with Medicaid Colorado.
Vacancy posted more than 2 months ago
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