Business Development Representative

Are you ready to trade your job for a journey? Become a FlyMate! Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage – the combination of our next‑gen payments platform, proprietary payment network and vertical‑specific software – to help our clients get paid, and help their customers pay with ease – no matter where they are in the world. What more do we need to truly be unstoppable? Perhaps, that is you! Who we are: Flywire is a global payments enablement and software company, founded more than a decade ago to solve high‑stakes, high‑value payments in higher education. We’ve since scaled into new regions and industry verticals and expanded our product offerings to deliver meaningful value to our clients around the world. Today we support more than 4,800 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies. With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world‑wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow. The Opportunity The Business Development Representative will be focused on the Hospitality vertical. They are responsible for assisting sales management with various administrative tasks that include, but are not limited to, the following: assist in monthly report preparation, research target information using the current data analytics platform, work with sales reps to update account, contact and opportunity information in Salesforce, help execute on various sales projects, and perform assigned tasks on a daily/weekly/quarterly/annual basis. The ideal candidate will also have stellar writing skills and creative flair. It is important that the BDR has strong internal relationships throughout the organization and is unafraid to reach out to our hospitality customers. Challenges You’ll Tackle: Perform accurate and timely data entry and validation to support regional sales strategy Receive and make telephone calls and create email correspondence, directing appropriately to properties assigned to corporate brands and management companies. Weekly average 500+ emails and 100+ calls. Perform administrative duties to support the sales team including scheduling meetings, demonstrations, webinars and team reporting on a weekly basis. Weekly average setting up 3‑5 demonstrations Learn all solutions and be able to demonstrate solutions online with customers and prospects Provide administrative and business support to the regional sales team to drive sales revenue and retain existing customers, including contact research based on assigned accounts Collaborate with sales leadership and the marketing team to create relevant sales materials and resources for all accounts, including email content and cadences When needed, initiate communication and identify key decision makers through a mix of research, cold calling and emailing on a project basis Manage and follow up with leads from trade shows, webinars, website Coordinate/create special reports and projects when necessary and as assigned by the sales management team Work closely with designated sales reps on target accounts and create new opportunities via prospecting and follow up, on a project basis, including creation of a quarterly Sales Plan Other duties as assigned, ability to travel on occasion as needed Interacts on a daily basis with the Director of Sales, and reps Attend interactive weekly meetings with the regional sales team – take, distribute and file meeting minutes as needed Perform special assignments and duties when necessary and requested Here’s what we’re looking for: Associate’s or Bachelor's Degree in Hospitality Management, Business Administration, Marketing or similar preferred. Previous experience in the Hospitality industry, sales administration, or a similar role. Exceptional interpersonal and customer service skills. Strong technical skills, including Salesforce.com, GoToMeeting, and GoogleSuite. High energy, self‑motivated, and ambitious personality. Represent Sertifi in a positive and professional way in all interactions. Ability to build professional trust and respect. Proven record of sound judgment. Advanced knowledge of administrative recordkeeping. Familiarity with sales reports and sales records. Ability to take initiative and work well independently or as part of a team. Proficiency with word processing and spreadsheet software. Comfortable cold‑calling and prospecting as needed. The ability to assess client needs and articulate attainable solutions is essential. Excellent communication skills, organizational skills and integrity. What We Offer: Competitive compensation Employee Stock Purchase Plan (ESPP) Flying Start – Our immersive Global Induction Program (Meet our Execs & Global Teams) Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media Dynamic & Global Team (we have been collaborating virtually for years!) Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates Competitive time off including FlyBetter Days to volunteer in your community and Digital Disconnect Days! Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!) Flywire is an equal opportunity employer and follows a policy of administering all employment decisions and personnel actions without regard to race, color, religion, sex, pregnancy, gender identity, national origin, age, ancestry, physical or mental disability, sexual orientation, genetic disposition or carrier status, veteran status, or any other category protected under applicable national, federal, state and local law. The US base salary range for this full‑time position is $55,000 - 60,000 plus commission, and benefits. Our salary ranges are determined by role, position level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and several other factors, including job‑related skills, experience, relevant education and training.

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