Accounts Receivable Manager

Company Description Calling all travel and food lovers! We are WalksDevour, global leaders in the tours and activities industry. We're not your average company. We're a passionate, innovative team of travel enthusiasts dedicated to creating unforgettable experiences. Join us in shaping the future of tours and activities. We're seeking smart and ambitious individuals who want to be part of something fast-paced and exciting. With us, you'll have room to grow and develop. Our culture is laid-back yet professional, fostering a collaborative and approachable environment. We celebrate diversity, creativity, and dynamism. If you're ready to embark on an exciting journey, where you can make a difference and leave your mark, we'd love to receive your application. Role Description The Accounts Receivable Manager, reporting directly to the Accounting Manager, will play a key role in building, leading, and continuously improving the Accounts Receivable function within a fast-growing organization. This is a hands-on leadership role, combining ownership of daily AR operations, including revenue recognition, billing, cash application, collections, reconciliations, and team management, with the opportunity to transform processes, implement new systems, and drive operational excellence. A key focus of the role will be leading the implementation and optimization of the Accounts Receivable function within Oracle NetSuite, leveraging technology, automation, and data to create efficient, scalable processes that support the Group’s growth. The successful candidate will work closely with Sales, Contact Center, Accounting, IT, and other companies within the Group, acting as a key partner in improving collaboration, driving change, and building best-in-class AR practices. Salary Range: €40,000 to €45,000 per annum Key Responsibilities Revenue recording and invoicing Take ownership of the end-to-end management of the accounts receivable and cash functions, including oversight of the accounts receivable mailbox. Prepare and issue accurate invoices to customers, including commission invoices for travel agents, in a timely manner. Monitor customer aging reports and oversee collection efforts to ensure timely receipt of outstanding balances. Monitor and manage billing discrepancies, ensuring prompt resolution and escalating issues as appropriate to minimize bad debt exposure. Manage the revenue recognition process and ensure the accurate recording of revenue entries in the accounting system, complying with applicable accounting standards. Process Planning and Implementation Streamlining the accounts receivable processes within the company. Implementing new systems and technologies to enhance operational efficiency. Lead change management initiatives related to process improvements and system updates, ensuring smooth transitions. Develop and maintain standard operating procedures (SOPs) for accounts receivable processes to ensure consistency and compliance. Regular reconciliation of merchant bank accounts, working with credit card processors to resolve any deposit or charge-off issues. Investigating discrepancies in customer accounts and conducting reconciliations for travel agent commissions and distributor sales. Ensuring compliance with company policies and accounting standards during the reconciliation process. Lead efforts to identify, address, and rectify any historical reconciliation discrepancies, using independent judgment to resolve complex problems. Reporting & Analysis Monitor and report on key accounts receivable performance indicators, including Days Sales Outstanding (DSO), aging trends, collection effectiveness, and bad debt exposure. Analyze accounts receivable data to identify trends and recommend areas for operational improvement. Develop and maintain forecasts of short-term and long-term cash receipts to inform cash flow planning and financial decision making. Month-End Close, Compliance & Controls Support month-end and year-end close activities by preparing accounts receivable reconciliations and related journal entries. Maintain effective internal controls over accounts receivable processes to ensure compliance with company policies and accounting standards. Support internal and external audits by preparing documentation and responding to audit requests related to accounts receivable. Collaboration and Team Leadership Working with the Sales and Accounting teams to ensure proper handling of distributor contracts, pricing, travel agent commissions, and revenue recognition Lead and develop a team of accounts receivable staff, providing guidance, support, and performance reviews to ensure high efficiency and accuracy. Qualifications Education: Bachelor’s degree in accounting, Finance, Business Administration, or a related field. Experience: At least 5 years of experience in accounts receivable or a related financial role, with a proven track record of successfully implementing financial systems. Skills Proficiency in Accounts Receivable Automation Software and ERP systems (Oracle NetSuite experience is an asset). Advanced Excel/Google Sheets skills with the ability to analyze large volumes of data. Strong understanding of accounts receivable processes, revenue recognition, and financial controls. Proven ability to lead process improvements, implement new systems, and leverage technology to improve operational efficiency. Excellent analytical, problem-solving, and organizational skills, with the ability to work independently and manage multiple priorities. Strong communication and interpersonal skills to collaborate effectively across teams and drive cross-functional initiatives. Proactive, adaptable, and committed to continuous improvement in a fast-paced, growing environment. #J-18808-Ljbffr