Outside Sales Representative

Outside Sales Representative

Surface Experts South Charlotte is seeking a motivated, results-driven Outside Sales Representative to fuel our long-term business growth. In this role, you will be the driving force behind generating new business, cultivating strong B2B relationships, and boosting revenue with our existing customers. If you are an exceptional communicator who thrives in a team environment and possesses the dedication to consistently follow up and ensure total customer satisfaction, we want to meet you!

Key Responsibilities

• Manage and optimize a daily and weekly sales schedule to maximize productivity
• Expand the customer base by conducting 1015 face-to-face meetings per day with both potential prospects and existing clients
• Drive field engagement through consistent on-site visits, strategic phone calls, and structured email follow-ups
• Partner with B2B industries including Property Management, Hotels, Moving Companies, Home Builders, Restoration Services, Realtors, etc
• Consult with clients to accurately identify their needs, submit project estimates, and recommend tailored service solutions
• Own and strategically manage the designated sales territory to drive regional growth
• Cultivate long-term, trusting relationships with clients to ensure brand loyalty and retention
• Track and report weekly sales metrics and field results directly to the manager
• Maintain expert-level knowledge of all new products, service offerings, and pricing structures

Requirements & Qualifications

• Proven B2B sales experience, including a strong comfort level with cold calling and lead generation
• Exceptional communication skills with the ability to clearly explain company solutions, build trust, and deliver highly professional presentations
• Tech-savvy mindset featuring hands-on experience utilizing a CRM system to track sales activity and manage pipelines
• Strong professional drive including a goal-oriented mindset, an emphasis on customer service, and a passion for working collaboratively within a team

Benefits & Perks

• Exceptional Work-Life Balance: Enjoy predictable daytime schedules with no required overtime, evening shifts, or weekends
• Paid Time Off: Keep refreshed with competitive paid holidays and an accrued PTO plan
• Healthcare Support: Receive dedicated medical insurance reimbursement
• Paid Training and Development: Benefit from structural onboarding featuring our proprietary sales techniques and scripts, alongside continuous career development
• Strong Team Culture: Collaborative environment where we celebrate team achievements and milestones, while problem-solving together
• Dedicated Administrative Support: Save valuable field time with our Support Center handling back-end client management details

Compensation: $75,000.00 - $100,000.00 per year

About Surface Experts

Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels Almost Everything!. We pride ourselves in our ability to provide incredibly fast service, while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile.

• Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill.
• Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours.

Our Mission

Our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers' problems by reducing the waste of time, money and materials which end up in landfills.

Our Vision

To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.

Core Values

Serve Others

• Put Relationships First
• No Jerks
• Be Humble

Be a Problem Solver

• Be Curious
• Seek to Understand the Cause of the Problem
• Work Smart
• Constantly Improve

Trust the Process

• Be Organized
• Be Teachable
• Put Business Needs Above Personal Wants