Client Services Representative (Pest Control)

Client Services Representative

At HMG Pest Solutions, we believe exceptional service starts with strong communication, clear knowledge, and a people-first approach. As a Client Services Representative, you'll play a hands-on role in helping homeowners protect their properties through personalized pest control solutions while representing one of the most trusted names in the industry.

This is more than a job; it's a starting point. We're looking for candidates who are eager to grow, willing to learn, and ready to make a lasting impact in the communities we serve. The right fit for our Client Services Representative team is:

• Personable, dependable, and motivated to help others
• Comfortable working in the field and speaking with new people daily
• A strong communicator with a positive, solution-focused mindset
• Open to feedback and committed to continuous improvement
• Organized, goal-oriented, and ready to take initiative

As a Client Services Representative, your job is to connect with homeowners, assess their needs, and guide them toward the most effective pest control options. You'll become a trusted resource, delivering confidence and clarity at every step. Your primary responsibilities as a Client Services Representative will include:

• Introducing pest control solutions to homeowners through community outreach
• Educating potential customers about service options, safety practices, and treatment timelines
• Assisting with service selection, pricing breakdowns, and enrollment details
• Answering homeowner questions with professionalism and care
• Building positive relationships that encourage referrals and repeat business
• Gathering feedback to help improve service delivery and client satisfaction

Training and Development

We don't expect you to come in with all the answers. What we do expect is curiosity, coachability, and a commitment to learning. Here's what you'll gain in your first 60 to 90 days:

• In-depth product knowledge of pest control treatments, processes, and benefits
• Hands-on training in homeowner communication, territory outreach, and service walkthroughs
• Weekly performance coaching to improve presentation skills and customer conversations
• A mentor-led onboarding experience that sets the foundation for long-term success
• Clear advancement opportunities into leadership, team training, or client relations

If this sounds like a good fit, we'd love to hear from you! Submit your resume today and a member of our team will be in touch.