Customer Success Specialist

Most marketers wait for leads; the Customer Success Specialist we want at McKinsey & Company goes out and manufactures them. You supply 5 years and Active Listening; McKinsey & Company supplies $66,000 - $91,000, a Columbia home, and growth that does not flatten out. Key Responsibilities Stitch together a referral program McKinsey & Company customers want to share Build landing pages that turn Columbia curiosity into demo bookings A knack for translating customer insights into sharper campaign briefs Own the funnel from first click to closed-won, top to bottom Run experiments on sales marketing messaging and keep only what converts Hunt for partnership angles no one in Columbia, MO has tried Decode why MO buyers say yes and double down on it What You'll Bring An eye for the thoughtfully-bold detail that separates fine from finished Track record that proves you can human-first ship under deadline pressure Hands-on command of ServiceNow, with Prioritization as a close second A portfolio or work samples that demonstrate your sales marketing expertise The team at McKinsey & Company is small, feedback-hungry, and entirely convinced that Columbia is the best place to reinvent sales marketing. At McKinsey & Company we hire people we can trust with real decisions and then give them the room to make them. Come grow with us: $66,000 - $91,000 to start, a mentor to guide, benefits to lean on, and hours flexible enough for Columbia living. This opening was refreshed recently and remains an active priority for the team. #J-18808-Ljbffr