ServiceNow Support Engineer — SLA-Driven IT Desk, €1k/mo Bonus
Andersen
HireHi ищет специалиста службы поддержки IT на L1/L2 для обслуживания крупного портфеля мобильных и веб‑приложений. Ваша работа включает прием инцидентов и запросов через ServiceNow, классификацию, эскалацию и работу в рамках SLA, создание KB статей и поддержку пользователей. Требуется опыт 2+ года, знание ServiceNow или Jira Service Management, базовые знания веб‑приложений, умение работать под строгими SLA, владение английским на уровне Upper-Intermediate и итальянским на Advanced. #J-18808-Ljbffr Andersen
Vacancy posted 2 days ago
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