Remote IT Support Engineer - ServiceNow & Service Desk Pro
EUROPEAN DYNAMICS Group
- Remote job
EUROPEAN DYNAMICS Group is seeking a Junior IT Support Engineer fluent in English to work remotely, collaborating with a major client's IT team on site for the initial assignment. You will handle service desk calls, manage incident workflows, and contribute to documentation and SOPs. The role requires a university IT degree with at least 2 years of IT experience, strong ServiceNow and Jira skills, and excellent English communication. #J-18808-Ljbffr EUROPEAN DYNAMICS Group
$58k - $66k
...Title: Desktop Support Technician,... ...deskside and remote support for a... ...contribute to IT lifecycle and... ...and meeting service level objectives... ...such as ServiceNow (preferred),... ...the service desk to other service... ...Computer Science, Engineering, Business... ...Technician (ACiT)Jamf Pro Certified...Remote workServicenowWork experience placementWork at officeLocal areaImmediate start- Overview The IT Support Specialist reports to the IT... ...up on local help desk calls and calls escalated... ...Support: Provide remote and deskside help desk... ...ticketing platform (ServiceNow) Deliver white glove service including scheduling... ...(Litera Change Pro) or similar legal tools...Remote workServicenowWork at officeLocal area
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