Case Management Supervisor

Case Management Supervisor - Home Study & Post Release Services

The Case Manager Supervisor is responsible for leading and supervising case management staff in the Home Study and Post-Release Services Program. This role oversees the distribution of referrals within their teams, provides supervision and support to designated Case Managers, and ensures the effective delivery of services in compliance with program requirements and organizational standards.

Competencies:

• Communicate clearly and effectively, orally and in writing in English
• Applicable federal and state laws
• Administer policies, procedures and programs
• Interpret information, utilize critical thinking and explain concepts to others
• Maintain effective working relationships with agency employees at all levels and the general public
• Define and resolve moderately complex problems

Required Position Qualifications:

• Master's degree in behavioral sciences, human services or social services field; OR
• Bachelor's degree and at least 3 years of progressive employment experience that demonstrate supervisory and case management experience.
• Must have experience and/or knowledge of home studies and/or post release services and writing professional, thorough assessment reports.
• Must be knowledgeable about family preservation, kinship care, and general child welfare.
• Bi-lingual in Spanish and English, written, read and verbal. Must clear a language proficiency test.
• Attained age 21 years or older before first day of employment in position (ORR)

We consider education, training, experience and demonstrated skills. Exceptions to the minimum qualifications require ORR's explicit written approval prior to hire and ORR may require supervision plans and additional training.

Preferred Position Qualifications:

• Experience working with immigrant populations
• Experience writing professional, thorough assessment reports.
• ORR experience
• Knowledge of Federal, State and agency regulations.
• Knowledge of adolescent developmental issues, trauma, abuse and neglect, substance abuse and dependence, delinquency, peer influence, and related group and individual interventions.

Other Requirements:

• Pass a criminal history background check though Morrison and a suitability determination investigation through the U.S. Office of Personnel Management. For further information review:
• Able to work shift hours and days, as assigned. Position may require work outside of usual work hours on occasion.
• Occasional travel via airplane and/or car to visit sponsors and clients in their homes.
• Meet agency driving requirements.
• Complete 40 hours of required training per year.

Working Conditions : Environment : Work is done in clinical offices, community settings, including Morrison Residential, administration buildings, public locations, and social service sites. Breaks and meals are subject to interruption. Universal Precautions and remaining alert to the environment are critical to address the potential for violent behavior, exposure to disease, biohazards, noise, and contaminants. Mental demands : Work assigned is diverse and may involve addressing new and unique circumstances. The work might be unpredictable and disrupts planned tasks, requiring flexible time management. Physical demands : Ability to remain calm and emotionally available serving youth, adults and or families who have experienced trauma. Proficient with office equipment and physical movement. Ability to perform physical interventions if needed in accordance with program and training. Physical dexterity for reaching, stooping, and repetitive wrist and hand motions. All Morrison programs and services are accredited by The Joint Commission, a nationally recognized standards-setting and accreditation body for health care. Morrison is also certified as a trauma-informed organization by the Sanctuary Institute. Certification recognizes our dedication to providing a trauma-informed culture and environment for children, families and staff through implementing Sanctuary values, commitments, and tools. We are an Affirmative Action Plan Employer. Our policy is to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic. In compliance with our Affirmative Action Plan, Morrison uses E-Verify to determine employment eligibility after an offer is accepted. Applications will be reviewed as received. Morrison reserves the right to make a hiring decision at any point during the posting period. Morrison employees are offered a variety of benefits including Medical, Vision, Dental, Flexible Spending Accounts, Employer-Paid Life, Accidental Death and Dismemberment and Long-Term Disability, and an Employee Assistance Program (EAP).