Staffing Coordinator

It’s fun to work in a company where people truly BELIEVE in what they’re doing! We’re committed to bringing passion and customer focus to the business. Always Compassionate Home Care provides the highest quality of community home-based services, combined with exceptional compassion and innovation to enhance each patient’s quality of life. By bringing together several of the top home health agencies in the state, we have become one of New York’s leading providers with strategically placed offices that serve thousands of clients every day. Title: Staffing Coordinator (Home Care Scheduler) Location: Newburgh, NY (on-site) Description Always Compassionate Home Care is seeking a Staffing Coordinator to work with our coordination team. This team’s primary responsibility is to work directly with our caregivers to ensure they are providing our clients with the compassionate care our clients deserve. Coordinators focus on delivery of care through scheduling and continuous communication with our PCA/HHA Division. ***The position is based on-site at our Newburgh office 5 days per week (Mon-Fri shifts). Responsibilities: Oversee client schedules/ensure staffing and coverage for assigned caseload Collaborate with recruitment department regarding hiring HHA/PCAs from difficult to serve geographical areas. Documents and reports to Supervisor when there is a change in client status, change in service requirement, change in aide assigned to case, incidents, and complaints. Communicate all relevant information to nurses and clients. Monitors and follows up with clients and families regarding schedule changes, service issues, etc. Participation in on-call rotation (weekdays/weekend). Qualifications: Experience in a fast paced medical office/healthcare setting Experience with scheduling/utilizing scheduling and/or EMR systems Working knowledge of NYS DOH Home Care operations preferred. Excellent organizational and time-management skills Experience in a home care setting strongly preferred Great communication and interpersonal skills Attention to detail with problem solving skills Strong customer service background Benefits: PTO 401(k) Health Insurance Dental/Vision coverage Aflac Always Compassionate Home Care provides equal opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or any other non-merit based factors protected federal, state, or local law. All employment related decisions are based solely on relevant criteria including experience and suitability. If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us! #J-18808-Ljbffr