Service Advisor

Service AdvisorStivers Ford Lincoln | Waukee, IowaEarn $70,000–$120,000+ Per YearMonday–Friday Schedule | No Saturdays | No SundaysLooking for a dealership where you can maximize your income without sacrificing your weekends?Stivers Ford Lincoln is Iowa's premier Ford & Lincoln dealership, and we're looking for an experienced, customer-focused Service Advisor to join our high-performing team.Unlike many dealerships, we believe your personal time is just as important as your professional success. That's why our Service Advisors enjoy a five-day work week with no Saturdays or Sundays, while still having the opportunity to earn $70,000–$120,000+ annually.If you're an experienced Service Advisor who wants a busy service drive, unlimited earning potential, and a dealership that invests in your success, we'd love to talk with you.Why Top Service Advisors Choose Stivers Ford LincolnExceptional Income OpportunityAnnual earnings of $70,000–$120,000+Competitive base salaryPerformance-based bonus planPaid training and professional developmentA High-Volume Service Department3,500+ Repair Orders every month20 Retail Service TechniciansStrong customer-pay businessConsistent workflow and schedulingEstablished customer base with excellent retentionState-of-the-art facility and equipmentOutstanding Work-Life BalanceMonday-Friday scheduleNo SaturdaysNo SundaysPaid vacation and personal timeExcellent Benefits401(k)Health InsuranceDental InsuranceVision InsuranceLife InsuranceFlexible Spending Account (FSA)Employee discounts on parts and serviceCareer GrowthWe're committed to developing our employees through ongoing training, leadership support, and opportunities for advancement. Whether your goal is becoming a Senior Advisor or moving into management, we'll help you get there.What You'll DoAs a Service Advisor, you'll be the trusted liaison between our customers and our technicians. You'll help customers understand their vehicle's needs while delivering an exceptional ownership experience built on communication, transparency, and trust.Responsibilities include:Welcome customers with professionalism and enthusiasmListen carefully to customer concerns and accurately document repair needsPerform vehicle walk-arounds and inspectionsPrepare repair orders and maintenance recommendationsCoordinate repairs with technicians to ensure timely completionProvide consistent updates throughout the repair processBuild lasting customer relationships through exceptional serviceRecommend maintenance and repair services based on customer needsWork closely with technicians, parts personnel, and service administration to keep repairs moving efficientlyAssist with vehicle staging and customer transportation when neededWe're Looking For Someone WhoHas previous Automotive Service Advisor experienceDelivers exceptional customer serviceIs motivated by performance and earning potentialHas excellent communication and relationship-building skillsThrives in a fast-paced, team-oriented environmentIs organized, dependable, and self-motivatedPossesses basic automotive repair knowledgeWants to build a long-term career with a respected dealershipWhy You'll Love Working HereOur Service Advisors don't have to chase business—it comes through our doors every day.With more than 3,500 repair orders every month, a strong customer-pay mix, and 20 dedicated retail technicians, you'll have every opportunity to build lasting customer relationships while maximizing your income.We believe in giving our employees the tools, support, and leadership they need to succeed. When our team wins, our customers win—and that's what has made Stivers Ford Lincoln one of Iowa's most respected automotive dealerships.If you're currently working somewhere that limits your earning potential, lacks support, or requires you to give up your weekends, now is the perfect time to make a change.Compensation$70,000–$120,000+ annuallyBase SalaryPerformance BonusesPaid TrainingCareer DevelopmentScheduleFull-TimeMonday-FridayNo Saturdays • No SundaysJoin a dealership where your performance is rewarded, your career can grow, and your weekends belong to you.