Bilingual VOC Specialist (Korean/English) - TX
2020 Companies
Samsung Electronics America is seeking a VOC Operations Support Specialist at 2020 Companies in Richardson, TX. The role focuses on root cause analysis, trend identification, and driving improvements across customer care operations. Fluent Korean and English are required to communicate with escalated customers and cross-functional teams. You will partner with internal and external teams to deliver actionable insights, with a strong emphasis on data-driven reporting and leadership outreach. #J-18808-Ljbffr 2020 Companies
Vacancy posted 2 days ago
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$30 per hour
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