Director, Connected Solutions & Telematics (Cox Fleet)

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Director, Fleet Operations Management Level Director Flexible Work Option Can work remotely but need to live in the specified city, state, or region Travel % Yes, 25% of the time Work Shift Day Compensation Compensation includes a base salary in the range of $122,600.00 - $204,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Job Description Position Summary The Director, Connected Solutions & Telematics is responsible for leading the strategy, execution, and growth of Cox Fleet’s telematics and connected vehicle solutions portfolio. This role drives integration of telematics capabilities into Cox Fleet operations, enhances client value through data-driven services, and builds strong partnerships with external telematics providers to scale the business. This leader plays a critical role in advancing Cox Fleet’s vision of connecting vehicles, services, and data into a unified client experience. Key Responsibilities Connected Solutions Strategy & Growth Define and execute the strategy for telematics and connected solutions across Cox Fleet Identify opportunities to expand telematics-enabled services that improve client outcomes, operational efficiency, and revenue growth Partner with senior leadership to align connected solutions with broader marketplace, client delivery, and operational strategies Telematics Partnerships & Ecosystem Management Build and maintain strong, strategic relationships with telematics providers and technology partners Negotiate and manage partnerships to ensure service quality, innovation, and scalability Evaluate new providers and technologies to expand capabilities and maintain competitive advantage Collaborate with internal marketplace and network teams to ensure seamless provider integration and performance alignment Operational Integration & Service Delivery Integrate telematics data and solutions into Cox Fleet operational workflows (e.g., dispatch, event management, service delivery) Ensure connected solutions are embedded into client onboarding, service delivery, and performance management models Partner with operations teams to optimize processes using real-time vehicle and service data Client Value & Experience Develop and deliver client-facing telematics offerings, including reporting, insights, and value-added services Partner with client teams to position connected solutions as a differentiator in the Cox Fleet value proposition Support top-tier client programs and event management with enhanced visibility into vehicle and service performance Data, Analytics & Insights Leverage telematics and connected data to drive actionable insights for clients and internal teams Partner with data and BI teams to develop reporting, dashboards, and predictive analytics capabilities Use data to improve service provider performance, fleet utilization, and overall operational efficiency Performance Management Establish KPIs for telematics adoption, partner performance, and connected solution outcomes Monitor and drive improvements in service delivery, uptime, response times, and cost efficiency Ensure alignment between telematics capabilities and service-level expectations Team Leadership & Development Lead and develop a team responsible for connected solutions, telematics integration, and partner management Build capabilities in data-driven operations, vendor management, and emerging technology adoption Foster a culture of innovation, accountability, and continuous improvement Change Management & Transformation Lead the adoption of telematics solutions across Cox Fleet as part of broader organizational integration efforts Drive change management initiatives to embed connected solutions into day-to-day operations Act as a key leader in scaling Cox Fleet’s digital and connected ecosystem Qualifications Bachelor’s degree in Business, Technology, Operations or related field and 10 years’ experience in operations, telematics, fleet management, or connected vehicle solutions. The right candidate could also have a different combination, such as a master's degree and 8 years’ experience; a Ph.D. and 5 years’ experience; or 14 years’ experience in lieu of degree 5+ years experience in a leadership role Proven experience managing external technology/vendor partnerships Strong understanding of telematics data, connected vehicle ecosystems, and fleet operations Experience leading cross-functional initiatives involving technology, operations, and client delivery Demonstrated ability to scale emerging business lines or products Key Competencies Strategic thinking and business scaling Partner and vendor relationship management Data-driven decision-making and analytics fluency Operational integration and execution Client-centric mindset and commercial acumen Change leadership and organizational influence Drug Testing To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. EOE, including disability/vets Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future. Cox brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Cox vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.