IDX Project Liaison Analyst

Role Description

As our IDX Project Liaison Analyst, you will partner with Operations, Revenue Cycle Performance, Patient Connection Centers, Training Team, and Vendors to initiate, plan, execute, monitor, and close projects.

• Identify and incorporate system, reporting, and business analysis on various stages of projects and tasks.
• Provide IDX system support oversight and functionality integration with third-party applications and interface endpoints.
• Organize and conduct Voice of the Customer and Strategic Customer meetings.
• Host a monthly meeting and co-host IDX Support Team Town Hall.
• Collaborate with IDX Training team and PFS/PBS Revenue Cycle Performance teams to ensure consistent workflows and front desk processes to avoid denials, ensuring timely and accurate referrals.
• Advise and collaborate on project status, new system functionality requirements as identified by customers including clinic and finance operations, revenue cycle business, and physician leadership across the Dignity Health and CommonSpirit Health system.

To be successful, you will have strong organizational skills, meticulous attention to detail, and excellent communication skills.

As a remote employee, we will provide you with the equipment needed to work from home, including a laptop, docking station, dual monitors, and accessories.

This position is work from home for residents of CA, NV, or AZ, or within the PST timezone.

• Lead, monitor, and report on multiple projects.
• Determine efficiency and effectiveness of project requests.
• Coordinate internal and external resources.
• Possess effective interpersonal skills to manage and nurture internal and external business relationships.
• Oversee and/or develop incoming/outgoing project and/or process documentation.
• Improve and streamline system and/or clinic processes.

Qualifications

• Three (3) years healthcare finance, billing office, or related experience.
• Five (5) years project management experience.
• Bachelor's degree in Business, Finance, or Computer Science, or equivalent healthcare revenue cycle leadership experience (minimum 5 years).

Requirements

• Five (5) years healthcare finance, billing office, or related experience preferred.
• Eight (8) years project management experience preferred.
• Strong understanding of healthcare revenue cycle preferred.
• Experience with athenaIDX strongly preferred.