Program Director

Why Donut Studios?

At New Engen, we help brands grow, not just bigger, but smarter. We're a digital marketing agency that drives meaningful impact across the entire customer journey by integrating media, creative, analytics, influencer, and retail strategies into performance-driven campaigns.

Donut Studios is our in-house creative studio, purpose-built to craft high-performing, platform-native, and digital content for the world's most ambitious brands. As a key part of New Engen's suite of specialized solutions, alongside offerings like the Acorn Creator Suite — Donut Studios helps unlock breakthrough creative that drives results, fast.

We're a collaborative group of strategists, content creators, copywriters, editors, designers, account strategists, and more who are all in on helping brands, and each other, thrive. We work hard, stay humble, and build with purpose.

What You'll Do

Keep Projects Moving Manage day-to-day project timelines, task tracking, and creative workflows using Workfront, Asana, and Notion ensuring deliverables stay on schedule from brief through final delivery.

Run an Agile Operating Cadence AWS operates on an agile model — daily standups and other agile ceremonies are a standing expectation. You'll run or participate in sprint ceremonies, manage backlogs, and adapt scope in short, iterative cycles depending on your workstream (e.g., two-day turnarounds for embedded/quick-turn work, two-week sprints for always-on support).

Drive Clear, Two-Way Communication Own the cadence of project updates and delivery forecasts. This role requires both strong client-facing communication (representing the engagement professionally to AWS stakeholders, under the New Engen brand) and strong internal communication (keeping creative, strategy, and cross-functional teammates aligned on priorities, timelines, and next steps).

Support Creative & Event Delivery Coordinate creative assignments across the full project lifecycle. Depending on workstream, this may include coordinating global event delivery across time zones (GMT, EST, APJ), managing tight SLAs and late-breaking content, or supporting on-site production logistics (e.g., re:Invent).

Own Budget & Reporting Monitor pod budget and monthly burn-rate reporting; track scope and spend through the PO → IDP → campaign → work-order structure, flagging when net-new work requires an amended work order.

Stay One Step Ahead Maintain accurate project trackers, monitor timelines, identify potential risks early, and proactively communicate issues before they impact delivery. Own escalation handling for your pod.

Collaborate Across Teams Partner with creatives, strategists, and clients to keep everyone aligned on project status, expectations, deliverables, and priorities across a large, cross-functional team.

Embrace Smarter Ways of Working Support the implementation of AI-powered workflows, automation, and operational improvements that help teams work more efficiently.

Solve Problems Every Day Remove day-to-day project roadblocks, escalate larger issues when needed, and help keep momentum across multiple deliverables and deadlines.

Grow Your Craft Work closely with the Senior/Director PM to strengthen your project management skills, complete AWS-specific onboarding (badging, Workfront training), and continue building your operational expertise.

What You Bring

• 7+ years of project management or project coordination experience, ideally within a digital marketing agency, creative agency, or fast-paced client services environment.
• Agile project management experience required — hands-on familiarity with Scrum/Kanban ceremonies (standups, sprint planning, backlog management) and comfort operating in short, iterative cycles.
• Strong client and internal communication skills — able to represent the engagement professionally to enterprise client stakeholders, while also keeping internal cross-functional teams clearly informed and aligned.
• Experience managing multiple projects and deadlines while maintaining exceptional organization and attention to detail.
• Proficiency with Workfront, Asana, Notion, Slack, and Google Workspace (or similar tools); willingness to learn client-specific systems.
• Comfort with budget tracking/reporting (burn rate, work orders) and managing escalations under pressure.
• Ability to coordinate across time zones for global/event-based work, as needed by workstream.
• Familiarity with AI-powered tools and a willingness to embrace new technologies.
• A proactive, solutions-oriented mindset with the ability to identify issues early.
• Ability to adapt quickly in a fast-paced environment with changing priorities.
• Bachelor's degree in Marketing, Business Administration, Communications, or a related field preferred but not required.

Perks & Benefits

• Remote or hybrid work environment with flexible hours
• Unlimited PTO + company holidays
• Comprehensive medical, dental, vision, and disability coverage
• Life & AD&D insurance
• 401(k) with company match
• Paid parental leave & family support
• Pet care perks & insurance
• Learning & career development programs
• Commuter & transit benefits
• Exclusive employee discounts

Salary Range: $95,000 - $110,000 annually

Compensation for each opportunity is determined based on the applicable labor market, the scope and structure of the role or engagement, and the individual's qualifications and experience.

New Engen is proud to have offices in Seattle, New York, and Northwest Arkansas, each one anchoring teams that drive creativity, collaboration, and culture. But great work isn't limited to those zip codes. We also support a distributed team of remote employees across the country, giving people the flexibility to do their best work wherever they are.

We currently hire full-time employees in the following states: Arkansas, California, Colorado, Florida, Georgia, Illinois, Michigan, Missouri, Nevada, New Jersey, New York, North Carolina, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Washington, and Wisconsin

Let's Build What's Next Together — If you're passionate about media and eager to make a meaningful impact with a team that's all in, we'd love to hear from you.