Business Office Manager

Position Overview

Oversee the facility's financial and administrative operations to ensure accurate billing, regulatory compliance, and excellent customer service. This role typically manages resident accounts, Medicare, Medicaid, and insurance billing, private-pay collections, admissions financial paperwork, trust accounts, and business office staff.

Key Responsibilities

• As a business office manager (BOM), you will maintain financial files on all residents and ensure all documentation is completed.

• You will complete daily deposits, process any credit card payments and submit them to corporate biller for posting.

• You will act as a liaison between the corporate office and family members for all billing related questions.

• You will complete all therapy verifications as requested by rerunning all eligibility to ensure accurate information is given.

Benefits Offered:

• Affordable Medical, Dental & Vision Insurance – Quality coverage options to fit your needs and budget

• Short- & Long-Term Disability Coverage – Financial protection and peace of mind

• 401(k) with Company Match – Invest in your future with employer contributions

• Generous Paid Time Off – Includes vacation days, sick time, and paid holidays

• Tuition Reimbursement – Advance your education and grow your career

• Career Growth Opportunities – We prioritize internal promotions and professional development

• Employee Rewards & Recognition Programs – Celebrating your hard work regularly

• Weekly & Monthly Appreciation Events – Because your efforts deserve recognition

• Birthday & Work Anniversary Celebrations – We celebrate you

• Collaborative, Team-Oriented Culture – Work alongside supportive and dedicated colleagues

#INDCONF

Requirements

Preferred Qualifications:

• Bachelor's degree or equivalent.

• SNF (Skilled Nursing Facility) BOM or Assistant BOM experience required.

• Working knowledge of PCC, census, Medicaid and Medicare.

• Excellent time management & organizational skills.