Hospice Office Manager

Job Description

Job Description

Benefits:

• Retirement Plan
• Health insurance
• Paid time off
• Dental insurance
• Vision insurance

About the Role:
Solace Hospice & Palliative Care Inc is looking for a compassionate and organized Hospice Office Manager to join our dedicated team in Saint Charles, IL. This is a meaningful opportunity to play a vital behind-the-scenes role in ensuring our patients and families receive the highest quality end-of-life care. If you thrive in a purpose-driven environment and have a passion for both people and operations, we want to hear from you.

Responsibilities:

• Oversee day-to-day administrative operations of the hospice office to ensure smooth and efficient workflow
• Manage scheduling, staffing coordination, and clinical staff support across patient care teams
• Maintain accurate patient records, documentation, and compliance with hospice regulatory requirements
• Serve as a point of contact for patients, families, referral sources, and interdisciplinary team members
• Coordinate billing, accounts payable/receivable, and insurance verification processes
• Onboard new employees and support HR functions including credentialing and personnel file management
• Ensure compliance with Medicare, Medicaid, and state hospice regulations and accreditation standards

Requirements:

• 2+ years of office management experience, preferably in hospice, home health, or healthcare settings
• Familiarity with hospice regulations, Medicare/Medicaid billing, and EMR systems
• Strong organizational and multitasking skills in a fast-paced clinical environment
• Excellent interpersonal and communication skills with empathy for patients and families
• Proficiency in Microsoft Office Suite and healthcare management software
• Associate's or Bachelor's degree in Healthcare Administration, Business, or related field preferred
• Ability to maintain confidentiality and handle sensitive information with professionalism

About Us:

Solace Hospice & Palliative Care Inc is a trusted provider of compassionate end-of-life care serving patients and families in the Saint Charles, IL area. We are committed to delivering dignified, patient-centered care that brings comfort and peace during life's most challenging moments. Our team is united by a shared mission, and we foster a supportive, collaborative workplace where every role — clinical and administrative — truly matters.