Membership Sales Associate

MEMBERSHIP SALES ASSOCIATE

TIDEWATER | Charleston, SC

The Role

• TIDEWATER is a private, members-only club in Charleston built for the next generation of leaders. We have a cocktail bar, golf simulators, pickleball courts, a full kitchen and patio, a conference room, and cold plunge & sauna. The Membership Sales Associate brings new members into the club. You are often the first person a prospect meets, and you show them what belonging at TIDEWATER feels like. You report to the General Manager and work closely with the Membership Director.

What You'll Own

Pipeline & Prospecting

• Respond quickly to every inquiry and lead
• Follow up consistently and move prospects from first contact to signed membership
• Keep the CRM accurate and current; report weekly on pipeline activity
• Generate your own leads through networking, referrals and community events

Tours & Presentations

• Lead club tours and show the space, the programming and the community
• Explain membership tiers, pricing, benefits and policies clearly and with confidence
• Match each prospect to the membership that fits their lifestyle

Applications & Onboarding

• Process applications and payments accurately
• Give every new member a warm, seamless first 30 days
• Introduce new members to the staff, the programming and other members

Events & Retention

• Host and attend member events, prospect nights and guest experiences
• Collect member feedback and share it with leadership
• Build relationships that lead to renewals and referrals

Who You Are

• A natural connector who likes meeting people and remembers names
• Competitive, goal-driven and motivated by results
• Polished and professional, warm without being salesy
• Self-starting and organized; you follow through without being reminded

Skills & Experience

• 2+ years in membership sales, hospitality sales or another consultative sales role
• Strong communication in person, by phone and over email
• Comfortable with CRM systems and digital tools
• Knowledge of golf, pickleball or private clubs is a plus
• High school diploma or equivalent required; a hospitality or business degree is a plus

How You Show Up

• Every tour is the most important one of the day
• Every prospect and member gets your full attention
• You own your numbers and talk about them openly
• You represent TIDEWATER inside and outside the club

Why This Role Is Special

As part of TIDEWATER's opening team, the Membership Sales Associate plays a foundational role in shaping how the club runs and feels from day one. We are growing intentionally and with purpose, and the people in these early roles help build the culture, standards and experience that define TIDEWATER for years to come.

Schedule & Compensation

Full-time, on-site. The schedule is flexible and includes evenings and weekends, based on club events and member needs. Compensation is $40,000 plus uncapped commission, paid semi monthly with club access perks.

The Opportunity

• Join a club that is growing, help build a community from the ground up, and earn based on what you bring in.