Manager, Transportation

Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting‑edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As a Manager, Transportation in Dedicated Transportation at RXO, you will be responsible for the overall on‑site management of a customer account, ensuring that compliance requirements and contractual obligations are met. You will also serve as the primary customer contact on all new initiatives and high‑level critical issues. We will equip you with the best tools in the industry to grow and develop to a level that will exceed your expectations and help you reach your career goals. What your day‑to‑day will look like: Maintain responsibility for the overall P&L to meet established budgets and forecasts Ensure the effectiveness of the operation’s communication, interaction and relationship with company drivers Oversee the management of tractor maintenance, compliance and service delivery Track operational performance, including route configuration, on‑time pickup and delivery, volume, equipment balance and empty miles Ensure driver recruiting and retention meets established fleet size goals Identify opportunities to increase performance, improve processes and find efficiencies, and coordinate with leaders to implement solutions Investigate and determine the root cause of all service failures; implement corrective actions whenever necessary Develop and modify operational policies and procedures to meet customer service requirements on both new and existing processes Maintain a safe work environment and foster a positive team dynamic, resolving employee relations issues and administering corrective action as required Ensure annual profit, efficiency and quality goals are attained at each client engagement Direct capital expenditure and asset deployment activities Customer‑facing role that requires everyday interaction with decision makers Depending on site and account specifics, safety sensitive job functions could include: Must be able to pull tanker with a commercial motor vehicle Manually fill up tanker on site at customer Trailer shuttle work when required by customer throughout the day Review and inspect load securement for both inbound and outbound loads What you’ll need to excel: At a minimum, you’ll need: 4 years of transportation management experience In‑depth knowledge of the supply chain/logistics industry It’d be great if you also have: Bachelor’s degree or equivalent related work or military experience Project management skills and experience Proven leadership and collaboration skills with experience effectively supervising, mentoring, and influencing employees Fleet Management and Maintenance experience Experience in Transportation Management Systems and Telematics such as Omnitracs Understanding DOT rules and regulations Solid customer relationship management skills Class A CDL and Tanker Endorsement (as applicable per the specific account) Availability to travel occasionally This job requires the ability to: Lift objects of various shapes, sizes, and weights up to 25 lbs. Stand, sit, or walk for extended periods of time Reach (including above your head), bend, climb, push, pull, twist, squat and kneel Our Benefits Comprehensive medical, dental, and vision plans 401(k) retirement plan with up to 5% company match Pre‑tax accounts to help streamline eligible expenses Company‑paid disability and life insurance Employee Assistance Program (EAP) Career and Leadership Development Programs Paid time off, company holidays, and volunteer days We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre‑employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement and RXO's Privacy Notice to California Job Applicants. #J-18808-Ljbffr RXO