Case Manager

JBA International

Pre-Litigation Case Manager

We are a fast-paced, growing Plaintiff's Personal Injury Law Firm looking for a full-time, experienced pre-litigation case manager who can handle all aspects of personal injury claims, including initial client contact, intakes, medical records requests, scheduling medical appointments, resolving property damage and loss of use, reporting claims to Medi-Cal and Medi-Care for lien resolution, preparing files for demand, and quality care. A successful candidate will be able to provide assistance during all phases of the pre-litigation process. This is an excellent position for a motivated individual who is looking for a rewarding job with an opportunity to grow within the company.

Responsibilities

Handle pre-litigation personal injury cases from inception to settlement
Extensive contact with clients, insurance adjusters, medical providers, and staff attorneys
Create relationships with clients and guide them through the case process from intake to settlement
Formulate treatment plans for clients ensuring they are receiving the best possible care
Monitor cases by verifying client attendance; observing, evaluating, and communicating treatments and responses; advocating for needed services and entitlements; obtaining additional resources; intervening in crisis; providing the utmost professional support
Maintain client records by reviewing case notes, logging events and progress
Request medical records and manage the resolution of property damage claims
Ensure client file is complete for demand and potential litigation
Maintain client confidence by keeping client/attorney information confidential

Skills

Extensive computer and database experience (MS Word and Excel skills necessary)
Strong writing and communication skills along with attention to detail
Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
Ability to handle up to 100 Personal Injury Pre-litigation cases at a time
Prior experience with personal injury claims
Team-oriented and independently capable
Comfortable working in a paperless system
Bilingual (Spanish) is a plus

Apply

Vacancy posted 16 hours ago

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