Customer Service Specialist
$17 - $19 per hourRichard's Kitchen Store
Job Description
Job Description
We’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you! Compensation:
$17 - $19 hourly
Responsibilities:- Maintain customer accounts and update with new account information as needed
- Work closely with the sales lead to stay up-to-date on service and product knowledge
- Reply to incoming calls from customers including products and service questions, general information, and complaints
- Resolve customer complaints in a friendly and timely manner to ensure high customer satisfaction
- Record customer interactions and follow up on their experience with our company
- Display strong communication skills, active listening skills, and personal skills
- Strong knowledge of customer interface and interaction
- High school graduate, G.E.D. recipient, or equivalent
Established in Louisiana since 1977
Excellent reputation
Strong existing customer base
Upside growth potential
Opportunity to help shape the future of the company
Performance-based compensation
Leadership opportunities as the company grows
Vacancy posted a month ago
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