Shift Lead
Tropical Smoothie Cafe
Job Description
Job Description
SUMMARY OF RESPONSIBILITIES
At Tropical Smoothie Café, we inspire a healthier lifestyle by serving amazing food and smoothies with a bit of tropical fun! Our Crew Members are key to delivering on this promise which is driven by our four values: Solid Relationships, Playing to Win, Creative Spirit, and Living Better. If you are Smart, have Integrity, Drive, and Enthusiasm, you would be a great Tropical Smoothie Café Crew Member.
ESSENTIAL FUNCTIONS
- Interacts with crew members and customers using ‘Tropitude’ (Tropitude is our “mojo” and what makes Tropical Smoothie Café fun and different. It means having energy and creating a positive atmosphere.)
- Delivers ‘Unparalleled Hospitality’ to each customer that visits our café.
- Prepares ingredients for our food and smoothies.
- Assembles and serves fresh food and smoothies prepared to Tropical Smoothie Cafes’ standards.
- Uses our sanitation practices to handle and prepare food.
- Sets up and monitors food and smoothie work stations.
- Cleans and organizes kitchen, workstations, dining room, restrooms, and any other areas in the cafe.
- Follows the steps to operate the register including taking customer orders, accurately handling cash, and being responsible for the drawer.
- Follows all safety and security policies set by the brand.
- Performs any additional tasks necessary to run the cafe.
REQUIRED EXPERIENCE
- Legally able to work within the State and Federal guidelines.
PHYSICAL REQUIREMENTS
- Continuous standing and walking throughout the duration of each shift.
- Bending, lifting and carrying up to 25 pounds to perform duties like stocking, refilling ice, or taking out trash.
- Constant face-to-face interactions with crew members and customers.
- Safely navigate in a fast-paced cafe environment.
- Ability to multi-task and remain positive in sometimes stressful working conditions.
WORKING CONDITIONS
- Most shifts are between four and eight hours, but this may vary.
- Crew Members can expect to have some early mornings, late evenings, weekend, and/or holiday hours.
- Comply with the Tropical Smoothie Café uniform and personal hygiene polices for each shift.
- Fun, fast paced, upbeat environment with no fryers!
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