Program Manager (General Services Administration)

Job Description

Job Description

Program Manager (General Services Administration)

The Position:
We are looking for a thoughtful, driven leader with experience in federal acquisition, program management, people leadership, process improvement, and technology-enabled change to guide our team supporting the General Services Administration’s Assisted Acquisition Services (AAS).

As Program Manager, you will lead a multidisciplinary team helping AAS strengthen its operations and execute its mission. Your team will support a portfolio spanning acquisition operations, data and technology, human capital management, learning and engagement, communications, and governance.

Key Responsibilities: 

• Lead program delivery across all task areas, ensuring that teams work together and meet commitments for quality, schedule, and cost.
• Serve as the primary contractor point of contact for Government leadership and build trusted relationships across AAS.
• Translate client priorities and user requirements into clear work plans, milestones, staffing decisions, and measurable outcomes.
• Build, manage, and mentor a strong team of staff, teaming partners, and functional specialists.
• Bring acquisition, data, technology, and organizational expertise together to solve problems that span multiple functions.
• Identify and implement ways to improve business processes, strengthen customer service, and apply effective commercial management practices.
• Partner with the Data Lead to apply analytics, automation, and approved AI capabilities to improve workflows and decision-making.
• Lead implementation and change management so that new processes and tools become part of how the organization works.
• Manage program financial performance, staffing, risks, dependencies, and quality control.
• Provide clear, actionable recommendations and briefings to Government leadership.
• Lead a smooth transition into contract performance while maintaining continuity of critical services.

The Ideal Candidate: 
At Censeo, we are looking for unique candidates whose passion and enthusiasm will help shape Censeo’s client insights and workplace culture. Our staff have a wide range of backgrounds, areas of expertise, personality types, and favorite breakfast foods. Our client and cultural successes are rooted in our team’s innovation, creative problem solving, and collaboration. The unique perspective that you bring and the way you tackle problems are much more important to us than what’s printed on your diploma. We believe an effective Program Manager will be able to combine strategic thinking, analytical judgment, and strong people skills to identify and implement meaningful, practical changes for federal clients. Qualifications for the role include:
Required 

• Bachelor’s degree or Master's degree
• 10 + years of program management experience.
• 10 + years of experience supporting federal clients, preferably within GSA or in a similar role.
• US Citizen
• Active Top Secret security clearance with TS/SCI eligibility.
• Active Project Management Professional (PMP) or Program Management Professional (PgMP) certification.
• Experience leading programs supporting acquisition operations within a federal civilian agency or the Department of Defense, with a working understanding of the federal acquisition lifecycle and the roles of contracting officers, program offices, and acquisition support teams.
• Experience managing a delivery team of 100 or more personnel, including responsibility for staffing, performance, quality, and coordination across multiple workstreams and organizational layers.
• Demonstrated ability to work effectively with contracting professionals, data and technology specialists, and mission and program leaders while understanding their different priorities and translating those priorities into coordinated actions.
• Experience integrating multiple areas of expertise to solve operational problems, including defining shared outcomes, assigning responsibilities, and managing dependencies across functional teams.
• A record of identifying and implementing improvements to existing workflows, including applying technology, automation, or analytics to reduce manual effort, improve quality, or accelerate delivery.
• Experience managing program budgets, schedules, staffing, and delivery risks, with accountability for meeting financial and performance commitments.
• Experience advising senior Government leaders, presenting recommendations and tradeoffs, and resolving issues involving competing stakeholder priorities.
• A record of developing team leads, coaching staff, and establishing clear accountability across a large delivery organization.

Preferred

• DAWIA certification or a comparable federal acquisition credential.
• Significant Department of Defense and/or General Services Administration acquisition experience.
• Process-improvement experience, including Six Sigma or a comparable continuous-improvement methodology.
• 5 + years of experience managing, supervising, and training employees across multiple labor categories on programs of similar scope and complexity.
• Experience managing delivery and financial performance under fixed-price contracts.

The Company:
Censeo Consulting Group is a top Washington D.C. based management consulting firm dedicated to helping public sector and non-profit clients build operational excellence, deliver better outcomes, and lower cost. We take a personalized approach to strategic consulting to solve our clients’ most complex problems and build operational excellence that transforms their organizations, allowing them to better deliver on their public and social missions. 
At Censeo, our award-winning culture means you’ll join a tight-knit community of 75 brilliant and passionate colleagues. We are advocates for a better functioning public sector, and we’re also good friends who know the names of each other’s dogs. Our philosophy is horizontal, not hierarchical, and our open-door policy encourages a culture of entrepreneurship at all levels. We share successes, make decisions together, and foster an environment for those with passion and initiative to lead. Our colleagues bring their own unique personalities to work every day and use them to help shape our growing firm in ways that reach far beyond client projects. 

The Location:
Censeo Consulting Group is based in Washington D.C., a fantastic city for working professionals. We work in a hybrid setting with flexibility to work from home and work in our office conveniently located in the heart of downtown, just a few blocks away from the White House. And with many of our clients also based in D.C., we have the luxury of leaving for a meeting and being back in the office in time for post-work happy hours, team dinners, and game nights.

The Fine Print:

• The salary range for this role is $165,000 - $200,000 depending on experience
• This is an exempt, full-time position
• This role is subject to a full-time in-person work schedule in Washington, D.C. with the possibility for hybrid if approved by the client.
• Essential Physical Functions
  • Sitting: Particularly for sustained periods of time
  • Light Carrying: Physically transporting items weighing less than 15 pounds from one location to another

Censeo offers a competitive compensation and benefits package, including paid vacation and sick leave, flexible and remote work opportunities, and tuition and training reimbursement. More information on our benefits and perks can be found at -us/.  

Censeo is an equal opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination on the basis of race, color, age, gender, religion, national origin, disability, protected veteran status, or any other class protected by applicable state or federal law. 

Join Our Award-Winning Culture!
Our passion wins awards. But don’t just take it from us… 

• 2024 Vault #41 Consulting 50 North America
• 2024 Vault #7 Best Consulting Firm for Hours in the Office
• 2023 Vault #9 Best Consulting Firm for Work/Life Balance 
• 2023 Vault #23 Best Consulting Firm for Overall Diversity
• 2023 Management Consulted #3 Best Boutique Firms in Washington DC
• 2022 Vault #41 Best Overall Consulting Firm to Work For
• 2020 Vault #21 Best Boutique Consulting Firm 
• 2019 Ivy Exec #7 Best Boutique Consulting Firm 
• 2018 Consulting Magazine Best Small Firms to Work For  
• 2017 Vault #12 Best Boutique Consulting Firm 
• 2016 Forbes Best Management Consulting Firms in America 
• 2015 Washington Business Journal’s Philanthropy List 

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