Todd Snyder - Sales Leader

The Sales Leader supports the store management team by effectively performing the responsibilities of a Leader on Duty (LOD) by creating a selling culture and enhancing the customer’s experience to achieve the store sales goals. In the absence of a member of management, the Sales Leader is responsible for the daily operation of the store and is expected to role model AEO values and AEO Customer First behaviors in all actions and interactions to create a positive Customer First experience.

POSITION TITLE: SALES LEADER - TS

REPORTS TO: Store Management Team SUPERVISES: Store Associates

RESPONSIBILITIES

Leadership Perform the responsibilities of the Leader on Duty (LOD), as outlined in the AE LOD Program, to lead a Customer First culture. Communicate clear expectations and hold the store associates and themselves accountable to achieving all brand, performance and behavior standards. Proactively seek personal learning and development opportunities to elevate leadership skillset and individual performance. Drive for Results Partner with the Store Management team in the execution of the store business plan to drive KPI results and maximize business opportunities. Establish and assign individual goals to sales and stock associates; monitor performance and provide real‑time coaching to support them in achieving the assigned goals. Drive AE brand loyalty by ensuring associates are knowledgeable of all AEO loyalty programs and holding them accountable for consistently informing customers of each program. Talent Management Lead role in training, developing and coaching the associate team to create a Customer First culture. Motivate associates by providing feedback and recognition for behaviors that drive positive results. Recognize and communicate associate performance issues to store management in a timely manner to develop plans for resolution. Visual & Operational Execution Maintain company brand standards per the 5 S’s (In Size, Styled, Stocked, Standard, Signed). Execute strategic, brand appropriate merchandising product moves to maximize presentation and drive sales. Ensure consistent and effective shipment processing and flow to the floor are executed while maintaining stockroom SOP. Execute all daily operational procedures and support the management team to ensure the store audit compliance and shrink results meet company loss prevention standards. Understand and adhere to all company policies and procedures.

AUTHORITY

In the absence of a member of management, is authorized to: Open store Monday through Friday only; close store Sunday through Wednesday if necessary. Complete cash refunds for returned merchandise. Complete employee purchase transactions. Complete cash pay‑outs for store purchases and services. Receive merchandise shipment; complete markdowns on sale and damaged goods.

QUALIFICATIONS

Minimum high school education or equivalent. Minimum 1–2 year retail experience or equivalent education. Team leader experience preferred. Must have flexible availability for store needs. Ability to receive feedback and take action when appropriate. Demonstrated business acumen. Demonstrated ability to communicate effectively with customers and store team. Demonstrated collaboration skills and ability to work well within a team. Ability to handle multiple tasks while working in a fast‑paced and deadline‑oriented environment. Ability to perform all essential job functions. Proficient use of technology.

PAY/BENEFITS INFORMATION

Actual starting pay is determined by various factors, including but not limited to relevant experience and location. Subject to eligibility requirements, associates may be eligible to receive paid sick leave and AEO may provide real rewards at its discretion. Paid time off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part‑time or full‑time/exempt or non‑exempt), and years of service. For additional information, please click HERE . Todd Snyder is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity ("EEO") laws. Todd Snyder prohibits discrimination against associates and applicants for employment because of the individual's race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposed genetic characteristics, military or veteran status, or any other characteristic protected by law. This applies to all Todd Snyder activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. Todd Snyder also provides reasonable accommodation of religion and disability in accordance with applicable law. #J-18808-Ljbffr AEO