Experience Guide Sales & Guest Experience Specialist

Job Description

Job Description

Benefits:

• Bonus based on performance
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Training & development
• Vision insurance
• Wellness resources

Experience Guide | Sales & Guest Experience Specialist The NOW Massage – Brier Creek
Part-Time & Full-Time Opportunities Available

Love wellness. Thrive on connection. Get energized by hitting goals.

At The NOW Massage, we believe self-care isn't a luxury—it's essential. Our boutiques are designed to be an oasis from the outside world, where guests can recharge, reconnect, and prioritize their well-being.

We're looking for energetic, sales-minded Experience Guides who are passionate about hospitality, love building relationships, and enjoy helping guests invest in their wellness journey. If you enjoy creating memorable experiences, exceeding goals, and being part of a supportive team, we'd love to meet you.

Why You'll Love Working Here

• Competitive hourly pay plus commission and performance bonuses

• Complimentary massages

• Employee discounts on services and retail

• Dental and Vision insurance

• Flexible scheduling

• Wellness-focused work environment

• Ongoing training and development

• Opportunities for career growth and advancement

Compensation: $15–$16/hour base pay + commission opportunities

What You'll Do

• Deliver exceptional guest experiences from check-in to check-out

• Educate guests on services, enhancements, retail products, and membership options

• Drive membership and retail sales while working toward individual and boutique goals

• Build lasting relationships that turn first-time guests into loyal members

• Manage appointments, process payments, and maintain accurate guest records

• Support the day-to-day operations of the front desk with professionalism and positivity

What We're Looking For

• Minimum 1–2 years of sales, hospitality, retail, fitness, wellness, or guest service experience preferred

• Strong communication and relationship-building skills

• Goal-oriented with a passion for achieving and exceeding targets

• Organized, dependable, and comfortable multitasking in a fast-paced environment

• Enthusiastic about health, wellness, and helping others prioritize self-care

Schedule Requirements

Flexible availability, including evenings and weekends, is preferred.

Ready to Join Our Team?

If you're looking for more than just a job and want a career where you can grow, make an impact, and help others prioritize wellness, we'd love to hear from you.

Apply today and help inspire self-care, one guest at a time.

Location:
The NOW Massage – Brier Creek
7930 Skyland Ridge Parkway
Raleigh, NC 27617

About The NOW

The NOW, a new concept massage boutique, was founded on the principle that self-care is a necessity not a luxury. Designed to serve as an oasis from today’s fast paced digital society, their goal is to offer high-quality, affordable massage services in an inspired setting. After launching in 2015, The NOW quickly became a wellness destination for globe-trotting influencers and locals alike. With boutiques currently open from coast to coast and several locations on the horizon.

We design our services to be convenient, affordable, and high-quality always. The menu of customizable enhancements makes personalizing your service simple. Our interiors are recognized for their elevated aesthetic, inspired by destinations around the world. The NOW is looking forward to bringing their thoughtfully crafted menu with customizable enhancements, healing products and singular design aesthetic to cities all over the United States.