Billing Specialist

Job Details Job Location: Corporate Headquarters - Phoenix, AZ 85027 Position Type: Full Time About CRS CRS is a Phoenix-based company that helps insured families recover after unexpected home damage (fire, water, storm, earthquake, etc.) by providing temporary housing and relocation support. Workplace Requirements & Equal Opportunity All new hires must complete a pre‑employment background check and drug screening. CRS is an equal opportunity employer. We hire, develop, and promote individuals based on job‑related qualifications and abilities. Work Setting Office is located in North Phoenix, off North 101 Loop and 19th Ave. in Deer Valley. Remote work is allowed Monday‑Friday with in‑office attendance one time per quarter. Compensation & Benefits Hourly wage: $20.00/hr ($41,600.00 per year) Three weeks of in‑office training Monday‑Friday Shift Hours: 8:00AM to 4:30PM (some flexibility after training) Computer and phone equipment provided; reliable high‑speed internet and suitable workspace required. About the Role We’re seeking a detail‑oriented Billing Specialist to manage end‑to‑end billing activities for temporary housing – hotel services provided in support of insurance claims. Duties / Responsibilities Prepare, review, and submit customer/claim‑related invoices for temporary housing services. Ensure billing accuracy by validating service dates, occupancy details, plan coverage, and charge calculations. Coordinate with operations teams to confirm residency start/end dates, room/unit assignments, and any changes in service. Reconcile billing records against internal systems and supporting documentation. Respond to billing inquiries, shortages/overages, disputes, and payment status questions. Follow claim documentation and invoicing requirements established by insurance partners. Maintain organized billing files and ensure documentation is complete for audit and compliance purposes. Identify billing errors, root causes, and process improvements to reduce rework. Assist with month‑end support, including reporting, billing audits, and aging analysis (as needed). Support continuous improvement of billing workflows and turnaround times. Maintain confidentiality of claim and resident information. Qualifications Proficiency with spreadsheets (Excel/Google Sheets) and basic accounting/billing concepts. Strong attention to detail and accuracy with numbers and documentation. Ability to manage competing priorities and meet deadlines. Clear written communication skills for invoice documentation and correspondence. Comfortable working with confidential information. Preferred Qualifications Advanced proficiency with MS Word, Outlook, Excel, Adobe. Two or more years of accounting experience. College coursework completed in business, accounting, or related field. #J-18808-Ljbffr