Showroom Associate

Job Description

Job Description

At Körner Interior Solutions, we believe cabinetry is more than storage. It is the foundation of a refined home. As a custom cabinetry company based in Dallas-Fort Worth, we design and manufacture luxury custom cabinetry that balances timeless design, premium materials, and everyday functionality.

Built on decades of cabinetry manufacturing expertise and supported by experienced production teams, Körner delivers true full custom craftsmanship. From concept and design through precision manufacturing and professional installation, every project is handled with care by our dedicated team.

About the Role:

Körner Interior Solutions is growing, and we are seeking a polished, detail-oriented Showroom Associate to support our high-touch showroom environment.

This role offers a unique opportunity to be involved across both the client experience and operational side of the business. You’ll play an integral part in maintaining a seamless showroom experience while supporting communication, coordination, and overall flow between clients, dealer partners, and internal teams.

This position is ideal for someone who thrives in a dynamic environment and is looking to grow within a high-end, client-driven business.

Key Responsibilities:

Showroom Support & Client Interaction

• Welcome and assist visitors, creating a professional and well-managed showroom environment
• Provide high-level guidance to clients and answer general questions
• Ensure a smooth and professional experience throughout each client interaction
• Step in to support the team during peak periods or scheduling conflicts

Client & Dealer Coordination

• Serve as a point of contact for customer and dealer communication
• Capture and organize key project information to support next steps
• Help maintain a well-paced, organized showroom flow throughout the day

Dealer Order & Communication Support

• Assist Sales with Showroom Tours, Lead Qualifications, and provide CRM Support
• Assist Sales with sample requests, documentation, and follow-up communication
• Support Sales in post-order needs, including updates, questions, and issue tracking

Operational Support & Execution

• Maintain accurate notes and follow-ups within internal systems
• Coordinate with internal teams (Sales, Operations, Warehouse, etc.)
• Prepare and send basic documents such as order confirmations and updates
• Maintain organized records and ensure consistent follow-through

Product & Process Development

• Develop a strong working knowledge of products, showroom layout, and dealer offerings
• Continuously build familiarity with internal systems, processes, and workflows
• Apply learned knowledge to support client conversations and improve efficiency over time

What We’re Looking For:

This role requires someone who is both people-oriented and detail-driven, with a strong ability to learn quickly and adapt in a fast-paced environment.

The ideal candidate is:

• Polished and professional, with strong interpersonal instincts
• Naturally service-oriented, with a strong awareness of the client experience
• Highly organized with strong attention to detail and follow-through
• Proactive and able to anticipate needs within a dynamic environment
• A clear communicator who remains calm and confident under pressure
• Curious and eager to learn, with the ability to quickly pick up product knowledge, systems, and processes

This role is not responsible for closing sales but plays a key part in supporting the overall client experience and ensuring the showroom operates efficiently.

Qualifications:

• 1–3+ years of experience in customer service, showroom, retail, or administrative roles
• Strong communication and organizational skills
• Comfortable learning and using internal systems/CRM tools
• Interest in interiors, cabinetry, or design is a plus, but not required

Why This Role Matters:

This role is essential to maintaining the quality and consistency of the showroom experience. You’ll act as a connector between clients, dealer partners, and internal teams, helping ensure every interaction is handled with professionalism and that nothing falls through the cracks.

This is a great opportunity for someone looking to gain exposure across multiple areas of a growing business and develop a well-rounded skill set.